Communications of the ACM
Robot Fry Cook Gets Job at 100 White Castle Locations
Said Miso Robotics CEO Mike Bell, "White Castle was the first large brand to embrace our technology, and we are thrilled that our Flippy pilot made such a positive impact on their operations that they want to integrate 100 more."
Credit: Miso Robotics
Miso Robotics' Flippy 2 robot fry cook will be deployed in 100 White Castle fast food restaurants, as part of a movement toward automation in the quick-serve industry.
Factors behind the movement include demand for contactless service, a tight labor market, and wage increases.
Miso claims Flippy can ameliorate inefficiencies in the kitchen while guaranteeing consistent quality.
The burger chain tested the original Flippy robot in a Chicago-area outlet in 2020, then launched the Robot-on-a-Rail (ROAR) version at 10 more kitchens.
"Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members," said White Castle CEO Lisa Ingram. "We believe technology like Flippy ROAR can improve customer service and kitchen operation."
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