Communications of the ACM
AI Will Evaluate Your Job Application. Do You Still Want to Apply?
Job seekers are willing to put up with artificial intelligence in some parts of the hiring process—like screening applications—but not so much in others, like interviews.
Credit: Satoshi Kambayashi
If job seekers knew companies were using artificial intelligence to fill open positions, would it stop them from applying for the job?
The answer, according to a recent study, is yes—sometimes.
The researchers found that in certain instances, like the screening of applications, study participants usually accepted some degree of automation. But in other instances, like interviews, the study suggests, automation could deter job seekers from applying for a position.
Companies contending with recent labor shortages are increasingly turning to AI as a way to facilitate and speed up the hiring process. AI can be used in such tasks as screening job applicants for basic qualifications, checking for professional credentials and licenses, evaluating video statements, interviewing candidates and conducting competency assessments.
From The Wall Street Journal
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