Communications of the ACM
Oversight Board Criticizes Meta for Preferential Treatment
The oversight board recommended Meta overhaul its cross-check system by “radically” increasing transparency over who is on the program’s list of V.I.P.s and hiding their posts while they are reviewed.
Credit: Meta
Meta, the owner of Facebook and Instagram, was harshly criticized on Tuesday by a company-appointed oversight board for policies that give celebrities, politicians and business partners special treatment compared with the vast majority of its users.
Under a program called cross-check, people with a high number of followers were able to say and share things on Facebook and Instagram that would otherwise have been quickly removed for violating company policies, according to the Oversight Board, which Meta had created to adjudicate thorny policy questions related to free speech, human rights and content moderation.
"The board is concerned about how Meta has prioritized business interests in content moderation," the board said in a report. The cross-check program, it said, "provided extra protection for the expression of certain users."
From The New York Times
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