Communications of the ACM
As AI Grows, Las Vegas Workers Brace for Change
This bar inside Planet Hollywood on the Las Vegas strip has two robots that serve customers drinks.
Credit: Deepa Shivaram/NPR
Workers in Las Vegas are closely watching employers' adoption of artificial intelligence (AI) and other technologies rise as they strive to cut labor costs.
John Restrepo at business consultancy RCG Economics believes the city must reduce its economic reliance on tourism and hospitality, and shift to vocations "more highly skilled, that are not easily replaced by AI, and that provide a greater level of balance and resilience."
Nevada's Culinary Union hopes to arrange a new negotiated contract this year featuring safeguards against AI replacing jobs.
The Tipsy Robot bar at Planet Hollywood on the Vegas strip boasts a robot bartender assisted by employee Sabrina Bergman, who does not fear losing her job to automation; she and other service workers said machines lack the human touch and cannot deliver the same experience a person can.
From NPR
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