Communications of the ACM
ACM Opinion
IT Inferno: The Nine Circles of IT Hell
Spend enough time in the tech industry, and you'll eventually find yourself in IT hell—one not unlike the underworld described by Dante in his "Divine Comedy." But here, in the data centers, conference rooms, and cubicles, the IT version of this inferno is no allegory. It is a very real test of every IT pro's sanity and soul.
From ITworld
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