Communications of the ACM
ACM Opinion
Transparency Can Help Fix Social Media—if Anyone Can Define It
The idea that we should have more visibility into how companies such as Facebook and Google make their decisions has been a popular one before.
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The vogue in tech policy is "transparency," the buzzword for addressing concerns about social media's reach, breadth, and social effects. Companies, academics, regulators, and lawmakers on both sides of the aisle all embrace transparency as a cure-all, or at least a necessary first step.
But that agreement obscures a deeper problem: The various camps all have widely differing notions both of what the vague term actually means and also what the public should do with any insights increased transparency might lead to.
From Protocol
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