Communications of the ACM
ACM Opinion
Musk Will Take Questions from Twitter Employees—Twitter Should Answer His
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Twitter has grown a lot in its 16 years, with 229 million active daily users and an oversize footprint in the political debate. But the company risks losing the trust of users and investors if it does not tackle the issue of bots, spam, and fake accounts, as well as improve its content moderation processes.
Elon Musk has moved these subjects to the fore with his bid to buy the company. Twitter would be wise not to dismiss him.
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