Communications of the ACM
Why You Should Not Trust AI Search Engines
It is incredibly dangerous to combine AI language models with web search, where it is crucial to get the facts straight.
Credit: Stephanie Arnett/MITTR | Envato
Approximately two seconds after Microsoft let people poke around with its new ChatGPT-powered Bing search engine, people started finding that it responded to some questions with incorrect or nonsensical answers, such as conspiracy theories. And Google had an embarrassing moment when scientists spotted a factual error in the company's own advertisement for its chatbot Bard, which subsequently wiped $100 billion off its share price.
The rollout of AI-based, chatbot-powered search engines promised to upend our experience of searching the web by generating chatty answers to our questions, instead of just returning lists of links. But things have not gone according to plan so far. But this came as a surprise to precisely no one who has been paying attention to AI language models.
From MIT Technology Review
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