Communications of the ACM
What Apple Must Do to Stop the Iphone 4 Bleeding
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It'd be an understatement to say that this has been a terrible week for Apple, and we haven't even reached the halfway point.
On Monday, Consumer Reports dealt a devastating blow to the iPhone 4 when it declined to recommend the device to consumers due to the antenna reception problem.
Consumer Reports concluded from its tests that cell reception is indeed lost if you cover up the small gap between the two metal bands on the bottom left corner (as it's facing you) of the phone. The media quickly picked up the story.
Tuesday wasn't any better for the tech giant. Consumer Reports slammed Apple for not providing a fix to customers at no extra cost. Some have even suggested that a recall was imminent—an endeavor that would cost the company $1.5 billion.
From CNN
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