Blogroll | Communications of the ACM

From Putting People First

Anthropologists addressing burning issues on a hot planet

Our planet is becoming increasingly hot. We are facing climate change, social turmoil on local and global scales, and changing political and economic systems. The... Experientia
From Putting People First | September 2, 2015 at 06:00 AM

From Putting People First

Innovation labs as public change agents

Jesper Christiansen and Runa Sabroe of the Danish human-centred internal governmental body MindLab ask how to increase the effectiveness and legitimacy of public... Experientia
From Putting People First | August 15, 2015 at 06:09 AM

From Putting People First

What is the ‘sharing economy’? A perspective from Seoul

As a Fulbright grantee, Emily Hong spent part of the last year researching the sharing economy in Seoul. One of her main findings? Korea actually has two. The first... Experientia
From Putting People First | August 15, 2015 at 05:53 AM

From Putting People First

Jon Kolko: Design thinking comes of age

How should companies think about design centricity? For Jon Kolko, vice president of design at Blackboard, an education software company, design thinking can define... Experientia
From Putting People First | August 14, 2015 at 12:25 PM

From Putting People First

Thingclash: putting human values in the IoT

The Internet of Things (IoT) is forecast to be one of the most far reaching and fundamental shifts in how people interact with technology and their environmentThingclash... Experientia
From Putting People First | August 11, 2015 at 05:44 AM

From Putting People First

[Book] Aging and the Digital Life Course

Aging and the Digital Life Course Edited by David Prendergast and Chiara Garattini Series: Life Course, Culture and Aging: Global Transformations Publisher: Berghahn... Experientia
From Putting People First | August 11, 2015 at 05:30 AM

From Putting People First

Stanford: taking back control of an autonomous car takes five to eight seconds

Autonomous cars are based on the premise – similar to airplanes – that the human driver can take back control of the vehicle in case of emergency. But that takes... Experientia
From Putting People First | August 8, 2015 at 08:48 AM

From Putting People First

Nissan’s place-based design process

Megan Neese is a senior manager in the Future Lab at Nissan Motor Ltd., a cross-functional team tasked with uncovering new business opportunities for the future... Experientia
From Putting People First | August 1, 2015 at 12:05 PM

From Putting People First

[Report] Design for Service Innovation & Development

Design for Service Innovation & Development: Final Report Edited by y Daniela Sangiorgi, Alison Prendiville, Jeyon Jung and Eun Yu May 2015 DeSID (Design for Service... Experientia
From Putting People First | August 1, 2015 at 11:18 AM

From Putting People First

Service Design in Consumer Banking: the challenges and opportunities

Last month the people from Irish UX consultancy Frontend Design looked at the UX revolution in healthcare and how changes in that sector are moving towards putting... Experientia
From Putting People First | July 31, 2015 at 12:45 PM

From Putting People First

[Book] Excited to announce the new book by John Thackara

How to thrive in the next economy by John Thackara Thames & Hudson August 2015, 192pp Abstract Drawing on a lifetime of travel in search of real-world alternatives... Experientia
From Putting People First | July 31, 2015 at 12:21 PM

From Putting People First

New qualitative research on video consumption by UK youth

TV viewing (live, playback and Broadcaster VOD services) dominates the video viewing of all ages; however 16-24s have a more varied video diet, with TV accounting... Experientia
From Putting People First | July 27, 2015 at 03:26 AM

From Putting People First

Breaking Free from The Lean Startup religion: The Service Designer Manifesto

Breaking Free from The Lean Startup religion: The Service Designer Manifesto by Tenny Pinheiro Eise Books July 21, 2015 – 52 pages Free on Kindle Abstract Our civilization... Experientia
From Putting People First | July 27, 2015 at 03:22 AM

From Putting People First

Nudging to fix the world

Last week the UK media were suddenly abuzz on how behavioural insights can help government decisions and actions by being able to nudge behaviour in a favourable... Experientia
From Putting People First | July 27, 2015 at 03:17 AM

From Putting People First

How ethnographic research helped transform a US paint company

Almost all business leaders now acknowledge that they would love to engage in the deep learning that long-term customer observation can foster, but in practiceHow... Experientia
From Putting People First | July 22, 2015 at 05:13 AM

From Putting People First

The student experience and the future of the library

Libraries have moved from being the location for search, access and advice to playing a much smaller role within a much larger information landscape, writes a researcher... Experientia
From Putting People First | July 22, 2015 at 04:48 AM

From Putting People First

Why does Tinder work? A biological anthropologist explains…

Users of the dating app assess potential partners in much the same way as neanderthals did, according to anthropologist Dr. Helen Fisher, a biological anthropologist... Experientia
From Putting People First | July 18, 2015 at 06:14 AM

From Putting People First

LSE anthropologist: microcredit only adds to poverty

Far from being a panacea, small loans add to poverty and undermine people by saddling them with unsustainable debt, argues anthropologist Dr. Jason Hickel of the... Experientia
From Putting People First | July 18, 2015 at 06:01 AM

From Putting People First

An anthropologist on the Photoshop team

Almost two years ago, the Photoshop team pivoted to focus its energies and resources on design features and workflows. To be successful, the team needed to understand... Experientia
From Putting People First | July 18, 2015 at 05:42 AM

From Putting People First

Using collective intelligence to solve complex societal issues

Acclaimed anthropologist Stefana Broadbent leads a new “Collective Intelligence” unit at Nesta, the UK innovation charity, that is “looking at ways to support the... Experientia
From Putting People First | July 17, 2015 at 06:39 AM