Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Shoshana Zuboff explains why you should care about privacy
In a wide-ranging interview with Lauren Jackson of the New York Times, the author of “The Age of Surveillance Capitalism” talks about why people should pay attention...
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[Book] Living in Data
In this provocative book, Jer Thorp brings his work as a data artist to bear on an exploration of our current and future relationship with data, transcending facts...
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[Book] Anthro-Vision
In an age when the business world is dominated by technology and data analysis, award-winning financial journalist and anthropology PhD Gillian Tett presents a...
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[Book] Why the world needs anthropologists
Why does the world need anthropology and anthropologists? This collection of essays written by prominent academic, practising and applied anthropologists aims to...
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Towards an anthropology of data
Special issue of the Journal of the Royal Anthropological Institute
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Key lessons from Digital Ethnography Summit
In a year in which Covid-19 has forced researchers to resort to online research, what opportunities for the industry exist in digital ethnography? Liam Kay of ResearchLive...
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New Ars Electronica video series on digital humanism
What does it mean on a practical level to become a digital humanist? 'User Manual for Digital Humanists' is a new Ars Electronica video series that focuses on re...
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The State of User Research 2021
The US based user research recruiting platform "User Interviews" has just published its State of User Research 2021 report, based on responses from 525 people who...
From Putting People First
What’s mine is ours: how consumption is changing
When customers form an emotional attachment or self-identify with a product, that sense of “mine” enhances its luster and keeps them coming back for more. As shoppers...
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[Book] A City Is Not a Computer
A bold reassessment of "smart cities" that reveals what is lost when we conceive of our urban spaces as computers
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Crypto Sentiment Advisor
The Crypto Sentiment Advisor (CSA) is an EIT-Digital supported platform for investors holding cryptocurrencies, to anticipate swings in the sentiment for their...
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Why insurers need to care more about customers and how to do it in the digital age
COVID-19 has accelerated the digital transformation of insurance companies. If insurers apply the e3 lens when assessing their touchpoints, they can create tailored...
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Swiss Re Institute on how COVID-19 is transforming consumer behaviour
The COVID-19 pandemic is changing how we work, travel, communicate, shop and more, but which new habits are likely to stick permanently? The authors explore five...
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Online exhibition: Design in an Age of Crisis
The Design In An Age Of Crisis Gallery features submissions to a global open call issued in 2020 by Chatham House and London Design Biennale, inviting radical design...
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The Scottish Approach to Service Design (SAtSD)
The vision for the Scottish Approach to Service Design is that the people of Scotland are supported and empowered to actively participate in the definition, design...
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[Book] How design makes the world
From the airplane armrest to the Facebook “like” button, and everything in between, Berkun shows how design helps or hinders everyone, and offers a new way to think...
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Berlin exhibition features Experientia work
The exhibition, curated by ANCB The Aedes Metropolitan Laboratory, presents exemplary built projects and outstanding conceptual models by architects and planners...
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Videos online of the SDGC conference 2020
All videos of the Service Design Global Conference of October 2020 [#SDGC20] are now available for free on youtube. Here the links to the keynotes and the talks...
From Putting People First