Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Why Customer Experience is now job no. 1 for CEOs
Job No. 1 for CEOs today is ensuring the company delivers a compelling customer experience, notes this opinion piece for Knowledge@Wharton by Mark Leiter.
From Putting People First
The State of User Research Report 2020
UserInterviews asked over 300 user researchers globally what their research practices looked like, how their teams were laid out, and what they earned. The data...
From Putting People First
Five short papers on online privacy by Carissa Véliz
Carissa Véliz is a philosopher and ethicist who works on digital ethics, practical ethics more generally, political philosophy, and public policy
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The ethics of nudging
No “knockdown” objection has appeared to date that should make us reject the nudge approach overall. At the same time, serious ethical concerns have emerged that...
From Putting People First
Special issue on digital ethnography
This special issue of the Journal of Digital Social Research collects the confessions of five digital ethnographers laying bare their methodological failures, disciplinary...
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[Book] The Power of Not Thinking
The Power of Not Thinking: How Our Bodies Learn and Why We Should Trust Themby Simon Roberts535 publishersApril 2020, 336 pages Have you ever held out your hand...
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Video interviews on the history of design between the Dotcom Crash and the rise of machine intelligence
Transformations in design practice between the Dotcom Crash and the rise of machine intelligence
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Why facts don’t change our minds
Humans’ biggest advantage over other species is our ability to coöperate.
From Putting People First
Post-it note city
A visit to the smart-city-in-progress at Sidewalk Toronto prompts questions about what it means to “participate” in civic design.
From Putting People First
The future of digital democracy
The Brussels-based digital participation platform CitizenLab asked 12 digital democracy experts to share their predictions on the future of digital democracy
From Putting People First
Participo, a new digest on OECD’s work on innovative citizen participation
The first post, by Participo editor Claudia Chwalisz, reflects on how the OECD can help renew democracy in an age of complexity and disillusionment.
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Scrutinizing the effects of digital technology on mental health
Does time spent using digital technology and social media have an adverse effect on mental health, especially that of adolescents?
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The first of a thousand nights – ToNite project opening event
Presentation event on 14 February in Torino of the European project that aims to improve the liveability of the areas around the river Dora
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La prima di mille notti – Evento di inaugurazione progetto ToNite
Evento di presentazione del progetto europeo che intende migliorare la vivibilità delle aree attorno al fiume Dora
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Imagining the next decade of behavioral science
The editor in chief of Behavioral Scientist asked 120 behavioral scientists around the world how they imagined the next decade of behavioral science: hopes and...
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A new psych paper on why being extremely online makes you cynical
A new psychology study on how being disrespected leads to increasing cynicism has repercussions for online behavior
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Amy Orben: ‘To talk about smartphones affecting the brain is a slippery slope’
The psychologist Amy Orben talks about the widespread fear that smartphones are harmful to our wellbeing – and the difficulty of proving it
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Experientia supports Interaction 20 conference in Milan
Next week the major Interaction 20 conference will take place at the Zaha Hadid-designed Milano Convention Center (MiCo). Experientia supports this huge conference...
From Putting People First
Experientia workshop at Interaction20 conference in Milan
On Tuesday 4 February Experientia will run a half day workshop on netnography and digital ethnography for Interaction20 participants.
From Putting People First