Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
The Journal of Information Architecture
The Journal of Information Architecture, a peer-reviewed scholarly journal, is now at its second issue — and all the content can be downloaded: Issue 1 (Spring...
From Putting People First
When professionals get culture shock
Nokia user researcher Jan Chipchase reflects on the issue of culture shock, a condition that can even affect professionals whose livelihood depends on being able...
From Putting People First
The fable of the user-centred designer
David Travis has written a fable that “follows a young man’s journey as he discovers the three secrets of user-centred design”. “Many years ago, I read a book by...
From Putting People First
Slaves of the feed
Thomas Petersen, co-founder and partner of Danish digital creative agency Hello, reflects on the experience and design implications of the exponential growth of...
From Putting People First
How
The banking industry is missing out on a huge opportunity to transform itself from a transactional model to an engagement model, writes social media strategist...
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The future of collaboration begins with visualising human capital
Venessa Miemis, a Master’s degree candidate in Media Studies at the New School in New York City, contributed a user idea to Nokia’s Ideas Project website, anticipating...
From Putting People First
The challenge of co-production
A new discussion paper by NESTA, the UK’s National Endowment for Science, Technology and the Arts, argues that the key to reforming public services is to encourage...
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Mag+, a concept video on the future of digital magazines
Bonnier R&D, the research unit of Bonnier, the publisher of Popular Science, invited the designers from BERG London on a corporate collaborative research project...
From Putting People First
Ubiquitous computing bridges devices and services
Mike Kuniavsky of ThingM was a speaker at XD Forum, Intuit’s internal user experience design conference, last week. His half-hour talk focused on the relationship...
From Putting People First
As we consume Apples and BlackBerrys, natural world beats a sensory retreat
Technology has drawn us into our interconnected webs, in the office, on the street, on the park bench, to the point that we exist virtually everywhere except in...
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Anthropology Matters
The latest issue of Anthropology Matters contains an interesting article on the use of mobile phones in Africa: Being cool or being good: researching mobile phones...
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Presentations of the Behavior, Energy and Climate Change conference
Presentations are now available of last month’s Behavior, Energy & Climate Change Conference, which took place in Washington, DC. The BECC conference focused on...
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iPhone users are delusional, consultants say
Strand Consult suggests that iPhone users are suffering from a form of Stockholm Syndrome–the condition in which the kidnapped begin to show loyalty to their kidnappers...
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Book: Ethnography and the Corporate Encounter
Ethnography and the Corporate Encounter Reflections on Research in and of Corporations Edited by Melissa Cefkin Berghahn Books (July 2009) Hardcover, 253 pages Businesses...
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Augmented Reality is overhyped and abused
Augmented Reality is overhyped and abused, writes Matthew Szymczyk in Advertising Age, and we’re in danger of killing off a rather useful technology. “As web-based...
From Putting People First
User-centred design for energy efficiency in buildings
The UK’s Technology Strategy Board is calling for individuals to take part in a five-day interactive workshop (
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Microsoft social media researcher Danah Boyd in the news
Danah Boyd, a social media researcher at Microsoft Research, is quite in the news these days, including a very nice profile in The Guardian: The Guardian – 9 December...
From Putting People First
Latest Donald Norman essay started a big debate
Donald Norman ’s recent essay Technology First, Needs Last, in which he argues that “design research is great when it comes to improving existing product categories...
From Putting People First
Does technology need personality?
Cennydd Bowles, a user experience designer at Clearleft in Brighton, England, writes about interaction design, behavioural change, and the design of emotions. “If...
From Putting People First