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Fixing healthcare in New Zealand
From Putting People First

Fixing healthcare in New Zealand

There is a group of people that believe the New Zealand health care system could be designed better than it currently is. That group consists of those who have...

Motorola research shows technology use is becoming age-neutral
From Putting People First

Motorola research shows technology use is becoming age-neutral

The 2009 Media Engagement Barometer commissioned by Motorola

Adopt a kW
From Putting People First

Adopt a kW

This contribution is Camilla Masala, an Experientia collaborator, and is part of our background research for the Low2No project on creating an urban development...

The dignity and courage of Donald Norman
From Putting People First

The dignity and courage of Donald Norman

There is true dignity in the continuous engagement of Donald Norman, the Nestor of the user experience community, as well as courage is his willingness to question...

Bill Buxton, Martin Raymond & Anna Kirah presentations
From Putting People First

Bill Buxton, Martin Raymond & Anna Kirah presentations

Bill Buxton, Martin Raymond and Anna Kirah were some of the speakers at Imagine09, a conference organised by Microsoft Advertising on 28 October in London. Living...

Designing the Intel Reader
From Putting People First

Designing the Intel Reader

In a long article, the people in charge of the Intel Reader discuss the entire user-centred process of designing a new device for the blind or visually impaired...

Here comes the citizen co-producer
From Putting People First

Here comes the citizen co-producer

The austere public budgets that will come out of the financial crisis offer, as a silver lining, a renaissance in cooperative citizen engagement in the supply of...

Roger Martin about design thinking (video)
From Putting People First

Roger Martin about design thinking (video)

In this video of Make/Think, the recent AIGA Design Conference, Roger Martin, dean of the Joseph L. Rotman School of Management at the University of Toronto, makes...

Danah Boyd and Sherry Turkle video interviews
From Putting People First

Danah Boyd and Sherry Turkle video interviews

Danah Boyd, a social media researcher at Microsoft Research, and Sherry Turkle, MIT Professor of the Social Studies of Science and Technology, were interviewed...

Smart tools to reduce our impact on the environment
From Putting People First

Smart tools to reduce our impact on the environment

The latest issue of UPA’s UX Magazine is devoted to sustainable design, and one of the articles is by Experientia. In their contribution, Experientia collaborators...

Our misguided focus on brand and user experience
From Putting People First

Our misguided focus on brand and user experience

If there is a future for designers and marketers in big business, it lies not in brand, nor in

Four key principles of mobile user experience design
From Putting People First

Four key principles of mobile user experience design

In a long article on Boxes and Arrows, Dakota Reese Brown suggests an alternative view of the mobile space based on principles rather than isolated tactics. “Prior...

IDEA 2009: Social and experience design
From Putting People First

IDEA 2009: Social and experience design

The IDEA Conference took place in Toronto on September 15-16, with a focus on social experience design. Boxes and Arrows, in collaboration with the IA Institute...

Designing the online shopping experience
From Putting People First

Designing the online shopping experience

Two articles in UX Magazine look at ways of improving the retail user experience online: Mind the gap Which types of brands have the greatest opportunity to improve...

Social media
From Putting People First

Social media

Social media could transform the UK National Health Service and other public services in the same way that file-sharing changed the music industry, a conference...

Identifying emerging trends at Nokia
From Putting People First

Identifying emerging trends at Nokia

Nokia, the world’s biggest mobile phone maker, faces increasing competition from the likes of Apple and Google Android. Identifying emerging trends and building...

Nokia on life among the clouds
From Putting People First

Nokia on life among the clouds

Nafid Imran Ahmed of the Bangladeshi newspaper The Daily Star was just at “The Way We Live Next 3.0″ event in Helsinki and reports on the company’s vision of the...

Terry Winograd video interview
From Putting People First

Terry Winograd video interview

Terry Winograd, the famous human-computer interaction specialist, was interviewed for Digital Revolution (working title), an open source documentary, due for transmission...

Beyond the experience: In search of an operative paradigm for the industrialisation of services
From Putting People First

Beyond the experience: In search of an operative paradigm for the industrialisation of services

Nicola Morelli (blog), an associate professor at the School of Architecture and Design at Aalborg University in Denmark, reflects on the two inspirations for a...

Interaction design for specialised tasks
From Putting People First

Interaction design for specialised tasks

Mikkel Michelsen discusses the core differences between specialised use contexts and the mainstream use of a mass consumer product, and tries to answer the questions...
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