Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …![[Book] The Smartness Mandate](/system/assets/0000/1953/030209_Vanderbeeken_Mark_250.small_square.jpg?1476779420&1260281963)
From Putting People First
[Book] The Smartness Mandate
What exactly is “smartness,” and how and why has it come to be not only a desirable goal, but something that must be implemented everywhere?
From Putting People First
An anthropology of algorithmic recommendation systems
In this book meet the people who design the algorithms that capture our musical tastes.
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New European Commission study on how digital advertising impacts privacy, publishers and advertisers
This study has collated evidence which on balance indicates a strong case to reform digital advertising. It indicates that the status quo is unsustainable for individuals...
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The business value of user experience
UXMatters devoted two articles to the business value of user experience: one by Irwin Hau (Chromatix, Australia) on why companies reject it, and one by Irfan Rehman...
From Putting People First
[Book] Everyday Life in the Culture of Surveillance
Today, it is of utmost relevance to study people’s attitudes, motives, and behaviours in relation to the fact that we live in a culture of surveillance. This includes...
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UNDP Guide to Deep Listening
This UNDP guide provides step-by-step guidance, practical tools, and hands-on experiences on the process of Deep Listening, including systems mapping, rapid ethnographic...
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Toward best practices for human-centered machine learning
A new area called "human-centered machine learning" (HCML) promises to balance technological possibilities with human needs and values. However, there are no unifying...
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To change system settings, click here
In this white paper (published on 15 February 2023) Demos Helsinki explores how we can rewrite the terms and conditions of our digital futures. Directed at policymakers...
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Taking on design thinking and business consulting
Two articles in the last few days took on the world of consulting. Rebecca Ackermann in the MIT Technology Review wrote on how the shine of design thinking has...
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Life in a Climate-Impacted Future
The latest annual research from Ericsson ConsumerLab (January 2023) outlines consumers’ concerns, expectations and personal technology actions related to climate...
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Ericsson on AI ethics
This report by the IndustryLab of Ericsson, the Swedish multinational, aims to introduce the ethics of AI and explore how this fast-growing technology needs to...
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Voting, fast and slow
The online voting platform that was used by Italy's Five Star Movement to select the candidates for the 2013 parliamentary elections didn't take account of human...
From Putting People First
Behavioural change to reduce energy use
Six reports on behavioural change and energy use: potential impact, obstacles, the role of policy makers, and how to best communicate to citizens.
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Design for AI: What should people who design AI know?
Hal Wuertz, Adam Cutler and Milena Pribic of IBM Design defined a unique set of five skills for “AI Design.”
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The price of the commoditisation of UX design
Cornelius Rachieru describes the current trend of extreme commoditisation of UX design in corporate environments, and the consequences this has on the quality of...
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Samsung aiming to bring calm to our connected world
Samsung US newsroom published an interview with Federico Casalegno, Executive Vice President of Design and Head of Samsung Design Innovation Center; Mark Benson...
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The psychology of ownership
"What’s mine is mine: unpicking the psychological reasons people like to own things" is the title of a highly recommended article by Claire Murphy of the Ellen...
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Behavioural insights handbook
The objective of this guide is to provide a practical, step-by-step outline on how to run a simple BI project.
From Putting People First
Over-reliance on English hinders cognitive science
To live up to its mission of understanding the representational and computational capacities of the human mind, cognitive science needs to broaden the linguistic...
From Putting People First