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The human error of Artificial Intelligence
From Putting People First

The human error of Artificial Intelligence

Rather than trying to fix the biases of AI systems and their human error, we need to find ways to coexist with it. Anthropology can help us a lot here.

The end of privacy? Central banks plan to launch digital coins
From Putting People First

The end of privacy? Central banks plan to launch digital coins

The great irony is that the revolution that bitcoin set off could be the end of [financial] privacy with the launch of central bank-backed digital coins.

The human factor — why data is not enough to understand the world
From Putting People First

The human factor — why data is not enough to understand the world

In a world shaped by one AI, artificial intelligence, we need a second AI, too — anthropology intelligence, writes Gillian Tett in the Financial Times.

Shoshana Zuboff explains why you should care about privacy
From Putting People First

Shoshana Zuboff explains why you should care about privacy

In a wide-ranging interview with Lauren Jackson of the New York Times, the author of “The Age of Surveillance Capitalism” talks about why people should pay attention...

[Book] Living in Data
From Putting People First

[Book] Living in Data

In this provocative book, Jer Thorp brings his work as a data artist to bear on an exploration of our current and future relationship with data, transcending facts...

[Book] Data Lives
From Putting People First

[Book] Data Lives

A book about the life of data and living with data.

[Book] Anthro-Vision
From Putting People First

[Book] Anthro-Vision

In an age when the business world is dominated by technology and data analysis, award-winning financial journalist and anthropology PhD Gillian Tett presents a...

[Book] Why the world needs anthropologists
From Putting People First

[Book] Why the world needs anthropologists

Why does the world need anthropology and anthropologists? This collection of essays written by prominent academic, practising and applied anthropologists aims to...

Towards an anthropology of data
From Putting People First

Towards an anthropology of data

Special issue of the Journal of the Royal Anthropological Institute

Key lessons from Digital Ethnography Summit
From Putting People First

Key lessons from Digital Ethnography Summit

In a year in which Covid-19 has forced researchers to resort to online research, what opportunities for the industry exist in digital ethnography? Liam Kay of ResearchLive...

New Ars Electronica video series on digital humanism
From Putting People First

New Ars Electronica video series on digital humanism

What does it mean on a practical level to become a digital humanist? 'User Manual for Digital Humanists' is a new Ars Electronica video series that focuses on re...

The State of User Research 2021
From Putting People First

The State of User Research 2021

The US based user research recruiting platform "User Interviews" has just published its State of User Research 2021 report, based on responses from 525 people who...

What’s mine is ours: how consumption is changing
From Putting People First

What’s mine is ours: how consumption is changing

When customers form an emotional attachment or self-identify with a product, that sense of “mine” enhances its luster and keeps them coming back for more. As shoppers...

[Book] A City Is Not a Computer
From Putting People First

[Book] A City Is Not a Computer

A bold reassessment of "smart cities" that reveals what is lost when we conceive of our urban spaces as computers

Crypto Sentiment Advisor
From Putting People First

Crypto Sentiment Advisor

The Crypto Sentiment Advisor (CSA) is an EIT-Digital supported platform for investors holding cryptocurrencies, to anticipate swings in the sentiment for their...

Why insurers need to care more about customers and how to do it in the digital age
From Putting People First

Why insurers need to care more about customers and how to do it in the digital age

COVID-19 has accelerated the digital transformation of insurance companies. If insurers apply the e3 lens when assessing their touchpoints, they can create tailored...

Swiss Re Institute on how COVID-19 is transforming consumer behaviour
From Putting People First

Swiss Re Institute on how COVID-19 is transforming consumer behaviour

The COVID-19 pandemic is changing how we work, travel, communicate, shop and more, but which new habits are likely to stick permanently? The authors explore five...

Online exhibition: Design in an Age of Crisis
From Putting People First

Online exhibition: Design in an Age of Crisis

The Design In An Age Of Crisis Gallery features submissions to a global open call issued in 2020 by Chatham House and London Design Biennale, inviting radical design...

The Scottish Approach to Service Design (SAtSD)
From Putting People First

The Scottish Approach to Service Design (SAtSD)

The vision for the Scottish Approach to Service Design is that the people of Scotland are supported and empowered to actively participate in the definition, design...

[Book] How design makes the world
From Putting People First

[Book] How design makes the world

From the airplane armrest to the Facebook “like” button, and everything in between, Berkun shows how design helps or hinders everyone, and offers a new way to think...
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