Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
How focus on UX helped gov.uk win design of the year
The goal of self-service sites is to help users find answers themselves, forestalling the need to contact a real person. When such a site is done right, it leads...
From Putting People First
[Book] Holistic Retail Design
Holistic Retail Design – Reshaping Shopping for the Digital Era By Prof. Philipp Teufel and Prof. Rainer Zimmermann (Peter Behrens School of Arts, University of...
From Putting People First
Uday Dandavate: “stupidity wrapped in ignorance” underlies Facebook’s Free Basics program
Uday Dandavate, co-founder and CEO of design research company SonicRim, is appalled about Facebook pushing its Free Basics program in India, which he think is driven...
From Putting People First
For when things get personal…
The post For when things get personal… appeared first on Putting people first.
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[Report] Easier Said Than Done
Easier Said Than Done: Why we struggle with healthy behaviours and what to do about it By Nathalie Spencer RSA, December 2015 Many of us know what we should be[Report]...
From Putting People First
[Book] The People’s Platform
The People’s Platform: Taking Back Power and Culture in the Digital Age By Astra Taylor Picador, 288 pages April 2015 The Internet has been hailed as an unprecedented...
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The technophiles unhappy about the tech revolution
Joel Achenbach reports in the Washington Post on how digital dissenters say human needs are getting lost in the digital revolution and start to fight the tech establishment...
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Ethno-writing about digital infrastructure
Data & Society is a NYC-based research institute focused on the social and cultural issues arising from data-centric technological development. The institute that...
From Putting People First
‘Nudging’ behaviours in healthcare: insights from behavioural economics
‘Nudging’ behaviours in healthcare: insights from behavioural economics Benjamin G. Voyer, London School of Economics Article (Accepted version) (2015) British‘Nudging...
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‘Nudging’ behaviours in healthcare: insights from behavioural economics
‘Nudging’ behaviours in healthcare: insights from behavioural economics Benjamin G. Voyer, London School of Economics Article (Accepted version) (2015) British‘Nudging...
From Putting People First
Designing for behavioural change in the healthcare industry
By taking into account psychological drivers, the health-care industry can create products and services that will help individuals improve the way they manage their...
From Putting People First
Designing for behavioural change in the healthcare industry
By taking into account psychological drivers, the health-care industry can create products and services that will help individuals improve the way they manage their...
From Putting People First
Sharing City Seoul through the eyes of an urban sociologist
For several years, Shareable has followed, and reported on, Sharing City Seoul, a pioneering project, created by the Seoul Metropolitan Government. With its government...
From Putting People First
Sharing City Seoul through the eyes of an urban sociologist
For several years, Shareable has followed, and reported on, Sharing City Seoul, a pioneering project, created by the Seoul Metropolitan Government. With its government...
From Putting People First
Public Service Design guide
Public Service Design: A guide for the application of service design in public organisations Authors: Annelies Thoelen (Co-Editor), Steven Cleeren (Co-Editor),Public...
From Putting People First
Public Service Design guide
Public Service Design: A guide for the application of service design in public organisations Authors: Annelies Thoelen (Co-Editor), Steven Cleeren (Co-Editor),Public...
From Putting People First
Conference: Why the world needs anthropologists
On Friday, 27 November 2015, Ljubljana (Slovenia) hosted the third international symposium ‘Why the world needs anthropologists‘. The theme of this year’s event...
From Putting People First
Conference: Why the world needs anthropologists
On Friday, 27 November 2015, Ljubljana (Slovenia) hosted the third international symposium ‘Why the world needs anthropologists‘. The theme of this year’s event...
From Putting People First
Becoming patient-centric: the case for a humanistic approach to patient insight-mining
While patient-centricity is at the top of the agenda of most Life Science organizations, there is an urgent need for commercial teams to evolve their market research...
From Putting People First