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For years, Apple followed user-centered design principles. Then something went wrong.
From Putting People First

For years, Apple followed user-centered design principles. Then something went wrong.

Don Norman and Bruce Tognazzini are taking their gloves off and accuse Apple of abandoning the fundamental principles of good design: discoverability, feedback,...

The science of human behavior is reshaping the US government
From Putting People First

The science of human behavior is reshaping the US government

In September, President Barack Obama signed an executive order that directs federal agencies to incorporate insights from behavioral science into their programs...

The science of human behavior is reshaping the US government
From Putting People First

The science of human behavior is reshaping the US government

In September, President Barack Obama signed an executive order that directs federal agencies to incorporate insights from behavioral science into their programs...

[Book] Nudge and the Law: A European Perspective
From Putting People First

[Book] Nudge and the Law: A European Perspective

Nudge and the Law: A European Perspective First Edition Edited by: Alberto Alemanno, Anne-Lise Sibony Hart Publishing December 2015, 400 pages Abstract Behavioural...

[Book] Nudge and the Law: A European Perspective
From Putting People First

[Book] Nudge and the Law: A European Perspective

Nudge and the Law: A European Perspective First Edition Edited by: Alberto Alemanno, Anne-Lise Sibony Hart Publishing December 2015, 400 pages Abstract Behavioural...

Customer journey mapping is at the heart of digital transformation
From Putting People First

Customer journey mapping is at the heart of digital transformation

Digital technologies such as analytics, mobility, social networks, cloud computing and the Internet of Things are making old ways of working redundant and forcing...

Customer journey mapping is at the heart of digital transformation
From Putting People First

Customer journey mapping is at the heart of digital transformation

Digital technologies such as analytics, mobility, social networks, cloud computing and the Internet of Things are making old ways of working redundant and forcing...

[Conference] Design & The City, Amsterdam, April 2016
From Putting People First

[Conference] Design & The City, Amsterdam, April 2016

Design & The City explores citizen-centered design approaches for the smart city. Central theme is the role of design(ers) to create opportunities and practices...

[Conference] Design & The City, Amsterdam, April 2016
From Putting People First

[Conference] Design & The City, Amsterdam, April 2016

Design & The City explores citizen-centered design approaches for the smart city. Central theme is the role of design(ers) to create opportunities and practices...

Another book entitled “The Quantified Self”
From Putting People First

Another book entitled “The Quantified Self”

The Quantified Self By Gina Neff and Dawn Nafus MIT Press, 264 pp. April 2016 Oops, that is confusing: two books by sociologists on the quantified self movement...

Another book entitled “The Quantified Self”
From Putting People First

Another book entitled “The Quantified Self”

The Quantified Self By Gina Neff and Dawn Nafus MIT Press, 264 pp. April 2016 Oops, that is confusing: two books by sociologists on the quantified self movement...

User-centred design of the bridge of sea ships
From Putting People First

User-centred design of the bridge of sea ships

The Rolls-Royce Unified Bridge Design has won this year’s Ergonomics Design Award, presented by the UK Chartered Institute of Ergonomics & Human Factors. The award...

User-centred design of the bridge of sea ships
From Putting People First

User-centred design of the bridge of sea ships

The Rolls-Royce Unified Bridge Design has won this year’s Ergonomics Design Award, presented by the UK Chartered Institute of Ergonomics & Human Factors. The award...

Analogue people in a digital age – short documentary
From Putting People First

Analogue people in a digital age – short documentary

Following the lead of the United States and the United Kingdom, Ireland switched over from analogue to digital television transmission on 24 October 2012. Using...

Analogue people in a digital age – short documentary
From Putting People First

Analogue people in a digital age – short documentary

Following the lead of the United States and the United Kingdom, Ireland switched over from analogue to digital television transmission on 24 October 2012. Using...

[Book] Digital Ethnography
From Putting People First

[Book] Digital Ethnography

Digital Ethnography: Principles and Practice By Sarah Pink, Heather Horst, John Postill, Larissa Hjorth, Tania Lewis and Jo Tacchi (RMIT University) SAGE Publications...

[Book] Digital Ethnography
From Putting People First

[Book] Digital Ethnography

Digital Ethnography: Principles and Practice By Sarah Pink, Heather Horst, John Postill, Larissa Hjorth, Tania Lewis and Jo Tacchi (RMIT University) SAGE Publications...

[Paper] Who Benefits From Civic Technology?
From Putting People First

[Paper] Who Benefits From Civic Technology?

Who Benefits From Civic Technology? Demographic and public attitudes research into the users of civic technologies Rebecca Rumbul, Head of Research, mySociety October...

[Paper] Who Benefits From Civic Technology?
From Putting People First

[Paper] Who Benefits From Civic Technology?

Who Benefits From Civic Technology? Demographic and public attitudes research into the users of civic technologies Rebecca Rumbul, Head of Research, mySociety October...

How design is shaping thinking at the heart of the UK Government
From Putting People First

How design is shaping thinking at the heart of the UK Government

Andrea Siodmok, head of the UK Cabinet Office Policy Lab explores how design is helping government think differently about future policy. Design is emerging asHow...
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