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European internet trends today and tomorrow
From Putting People First

European internet trends today and tomorrow

Microsoft just published a rather thorough report on the future developments of the internet across Europe. In the report, Microsoft analyses the differences in...

Sun Dial, a mobile application to alert muslims to prayer
From Putting People First

Sun Dial, a mobile application to alert muslims to prayer

Religious technology may seem like an oxymoron, but as more people obtain mobile phones, iPhones and other devices to help them manage their lives, it’s only natural...

Service design as the design of activity systems
From Putting People First

Service design as the design of activity systems

Jeff Howard draws attention to a recent service design paper by Daniela Sangiorgi of Lancaster University: “Dr. Daniela Sangiorgi’s 2008 presentation from ISDN3...

Keynote at CHI by Nokia Research
From Putting People First

Keynote at CHI by Nokia Research

ACM reports that “a top researcher for Nokia Design [addressed] the need for effective cross-culture design research when developing informed and inspired designs...

Nokia
From Putting People First

Nokia

Two new interviews on Nokia’s IdeasProject: Social media may have unforeseen limits John Jordan, a pathbreaking tech consultant and academic, measures social technologies...

The rise of the mobile divides
From Putting People First

The rise of the mobile divides

Rich Ling is a sociologist at the Telenor research institute and a visiting professor at the IT University of Copenhagen, who is particularly interested in understanding...

Designing service design principles
From Putting People First

Designing service design principles

Nick Marsh of Engine Service Design outlines some of his experiences developing service principles: “For the purposes of this discussion, I’m assuming that principles...

Jack Carroll on the history of HCI and interaction design
From Putting People First

Jack Carroll on the history of HCI and interaction design

Grand Old Man of HCI, Jack Carroll, explains the history of Human-Computer Interaction (HCI) and how the field gave birth to User Experience and Interaction Design...

IT and the world
From Putting People First

IT and the world

Richard Heeks reflects in the latest edition of “Communications of the ACM” on how information technology can be best applied to address problems and provide opportunities...

Debunking myths about customer needs
From Putting People First

Debunking myths about customer needs

Marketing Management is a bi-monthly strategic marketing magazine published by the American Marketing Association. The Jan-Feb issue contained a very strong piece...

A post to look at and to act upon
From Putting People First

A post to look at and to act upon

Bruce Sterling and Jasmina Tesanovic need your help. Despite the fact that U.S. citizen Bruce Sterling and Serbian citizen Jasmina Tesanovic have been married for...

Information technologies and international development
From Putting People First

Information technologies and international development

Information Technologies and International Development, a quarterly peer-reviewed journal that focuses on the intersection of information and communication technologies...

Intel/GE healthcare alliance underlines strategic value of ethnographic research
From Putting People First

Intel/GE healthcare alliance underlines strategic value of ethnographic research

If you ever need a solid case on why ethnographic research can provide strategic value to companies, yesterday’s announcement of the $250 million Intel/GE healthcare...

Videos of presentations by Dan Saffer, Robert Fabricant and John Thackara
From Putting People First

Videos of presentations by Dan Saffer, Robert Fabricant and John Thackara

I just posted three videos of the recent Interaction09 conference on Core77: Dan Saffer - Attention Awareness for Interaction Designers 2009 Dan Saffer calls out...

Bill Buxton on thinking outside the box
From Putting People First

Bill Buxton on thinking outside the box

Microsoft Research Principal Scientist Bill Buxton argues that “by thinking outside the parameters imposed by technology, executives and designers can build businesses...

Lying and the design of new technologies
From Putting People First

Lying and the design of new technologies

The Wall Street Journal reports on work done by Intel’s Digital Home Group on people’s tendency to lie online and what the implications of lying are on the design...

Design is the Problem: An Interview with Nathan Shedroff
From Putting People First

Design is the Problem: An Interview with Nathan Shedroff

Nathan Shedroff’s latest book, Design is the Problem: The Future of Design Must Be Sustainable, has just been published by Rosenfeld Media, and is likely to become...

Co-creation in service design
From Putting People First

Co-creation in service design

Ben Fullerton has an article out in the March/April issue of Interactions magazine on Co-creation in Service Design. It focuses on the

Experience based design at the UK
From Putting People First

Experience based design at the UK

Yesterday I was in Lille, France, to speak at a small conference on service design organised by Philippe Picaud, the highly dynamic design director of Oxylane-Decathlon...

Nokia
From Putting People First

Nokia

Two new interviews on Nokia’s IdeasProject: Cheap sensors are transformative Monitor Networks CEO Chris Meyer sees tremendous possibilities in the observation and...
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