Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Service Design Network newsletter is rich with content
The latest newsletter of the Service Design Network is out and the content is highly stimulating. A selection: Thinkpublic: Video on Co-Design Thinkpublic have...
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European internet trends today and tomorrow
Microsoft just published a rather thorough report on the future developments of the internet across Europe. In the report, Microsoft analyses the differences in...
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Sun Dial, a mobile application to alert muslims to prayer
Religious technology may seem like an oxymoron, but as more people obtain mobile phones, iPhones and other devices to help them manage their lives, it’s only natural...
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Service design as the design of activity systems
Jeff Howard draws attention to a recent service design paper by Daniela Sangiorgi of Lancaster University: “Dr. Daniela Sangiorgi’s 2008 presentation from ISDN3...
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Keynote at CHI by Nokia Research
ACM reports that “a top researcher for Nokia Design [addressed] the need for effective cross-culture design research when developing informed and inspired designs...
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Nokia
Two new interviews on Nokia’s IdeasProject: Social media may have unforeseen limits John Jordan, a pathbreaking tech consultant and academic, measures social technologies...
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The rise of the mobile divides
Rich Ling is a sociologist at the Telenor research institute and a visiting professor at the IT University of Copenhagen, who is particularly interested in understanding...
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Designing service design principles
Nick Marsh of Engine Service Design outlines some of his experiences developing service principles: “For the purposes of this discussion, I’m assuming that principles...
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Jack Carroll on the history of HCI and interaction design
Grand Old Man of HCI, Jack Carroll, explains the history of Human-Computer Interaction (HCI) and how the field gave birth to User Experience and Interaction Design...
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IT and the world
Richard Heeks reflects in the latest edition of “Communications of the ACM” on how information technology can be best applied to address problems and provide opportunities...
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Debunking myths about customer needs
Marketing Management is a bi-monthly strategic marketing magazine published by the American Marketing Association. The Jan-Feb issue contained a very strong piece...
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A post to look at and to act upon
Bruce Sterling and Jasmina Tesanovic need your help. Despite the fact that U.S. citizen Bruce Sterling and Serbian citizen Jasmina Tesanovic have been married for...
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Information technologies and international development
Information Technologies and International Development, a quarterly peer-reviewed journal that focuses on the intersection of information and communication technologies...
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Intel/GE healthcare alliance underlines strategic value of ethnographic research
If you ever need a solid case on why ethnographic research can provide strategic value to companies, yesterday’s announcement of the $250 million Intel/GE healthcare...
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Videos of presentations by Dan Saffer, Robert Fabricant and John Thackara
I just posted three videos of the recent Interaction09 conference on Core77: Dan Saffer - Attention Awareness for Interaction Designers 2009 Dan Saffer calls out...
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Bill Buxton on thinking outside the box
Microsoft Research Principal Scientist Bill Buxton argues that “by thinking outside the parameters imposed by technology, executives and designers can build businesses...
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Lying and the design of new technologies
The Wall Street Journal reports on work done by Intel’s Digital Home Group on people’s tendency to lie online and what the implications of lying are on the design...
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Design is the Problem: An Interview with Nathan Shedroff
Nathan Shedroff’s latest book, Design is the Problem: The Future of Design Must Be Sustainable, has just been published by Rosenfeld Media, and is likely to become...
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Co-creation in service design
Ben Fullerton has an article out in the March/April issue of Interactions magazine on Co-creation in Service Design. It focuses on the
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