Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …![[Book] The Human Side of Innovation](/system/assets/0000/1953/030209_Vanderbeeken_Mark_250.small_square.jpg?1476779420&1260281963)
From Putting People First
[Book] The Human Side of Innovation
PepsiCo’s award-winning chief design officer reveals the secret to creating life-changing innovations: putting human needs at the center of any design process.
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2022 HAI Fall Conference on AI in the Loop: Humans in Charge
At the "AI in the Loop: Humans in Charge" conference, which took place Nov. 15 at Stanford University, panelists proposed a new definition of human-centered AI...
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Social science research for a French home improvement retailer
Leroy Merlin is a French-headquartered home improvement and gardening retailer. Its Leroy Merlin Source (LMS) platform aims to create and share original knowledge...
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To understand uses of personal data in the present, people draw on the past and imagine the future
The collection and analysis of data about us now occurs across many aspects of everyday life, but how do people come to understand these complex processes? Drawing...
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Interviews in the social sciences – A Nature Reviews Method Primer
In this Nature Reviews Method Primer, Eleanor Knott, Aliya Hamid Rao, Kate Summers & Chana Teeger off the London School of Economics focus on the stages and challenges...
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Ethnographic research in data centers
Data centers are destroying the natural world, writes anthropologist Steven Gonzalez Monserrate in Wired. But is the cloud an inherently unsustainable paradigm?...
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Nielsen Norman Group on the usability of AR
AR features in mobile apps are plagued by usability issues such as poor discoverability and findability of items with AR, low-visibility instructions, or vague...
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No amount of hype and starry-eyed Metaverse proselytising can escape reality
The metaverse will be a digital graveyard if we let new technologies distract us from today’s problems
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Climate change and human behaviour
This Focus of Nature Magazine, a collaboration between Nature Human Behaviour and Nature Climate Change, features a broad range of Review and Opinion content on...
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[Book] The Corruption of Co-Design
Political and Social Conflicts in Participatory Design Thinking
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[Book] OECD Guidelines for Citizen Participation Processes
These are guidelines for any individual or organisation interested in designing, planning, and implementing a citizen participation process. The guidelines walk...
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Human-Centered Design: what architects can learn from UX designers
Approaching architectural design with a UX designer’s mindset ensures a more holistic approach to designing the experience of using a building. From the outset,...
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[Book] Service Design for Urban Commons
This book explores the application of service design to urban commons, focusing on the Reggio Emilia Ducal Palace in Italy.
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Why paying individual people for their health data is a bad idea
Paying individual people for their health data will widen inequalities and reduce altruism, luring people to sell their privacy. Health data should instead be treated...
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Perspectives on the value of ethnography in a future-focused world
In an uncertain world, the safe bet to futures is to explore, identify and invest in what will most likely not change.
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User research & Engineering: better together during discovery
Julia Tan and Carolina Aldas of Spotify provide some recommendations on how user research and Engineering can improve their collaboration during the Discovery Phase...
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A Guide to Using User-Experience Research Methods
Modern day UX research methods answer a wide range of questions. To help you know when to use which user research method, each of 20 methods is mapped across 3...
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“Democracy depends on it”: Carissa Véliz on privacy and ending data surveillance
“There is nothing shocking or radical about ending an economic practice that has too many negative externalities. We have banned certain kinds of economic activity...
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Physical buttons outperform touchscreens in new cars, test finds
Physical buttons are increasingly rare in modern cars. Most manufacturers are switching to touchscreens – which perform far worse in a test carried out by Swedish...
From Putting People First