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Can Silicon Valley Re-Invent Customer Service?
From ACM Careers

Can Silicon Valley Re-Invent Customer Service?

Think about all the online customer service innovations of the past few years, and the first example that probably comes to mind is the dedicated customer service...

The Digital Public Library of America: Adding Gravitas to Your Internet Search
From ACM Careers

The Digital Public Library of America: Adding Gravitas to Your Internet Search

One year ago, a group of professors, librarians, and futurists gathered in San Francisco to discuss how they would go about building a Digital Public Library of...

It Salary Survey 2013: 11 Career Insights
From ACM TechNews

It Salary Survey 2013: 11 Career Insights

IT professionals earn a median salary of $90,000 and managers earn $120,000, according to the 2013 InformationWeek U.S. IT Salary Survey. The survey also found...

Obama's 2014 Science Budget Proposal Revitalizes STEM Education, Reduces Environmental Conservation
From ACM Careers

Obama's 2014 Science Budget Proposal Revitalizes STEM Education, Reduces Environmental Conservation

Among the winners in Pres. Barack Obama’s 2014 federal budget: the U.S. Geological Survey, Department of Education, and National Science Foundation. The losers...

Expenses Mount For App Launches
From ACM Careers

Expenses Mount For App Launches

Mobile-game maker ZeptoLab UK on Thursday released "Cut the Rope: Time Travel," its first major title in the popular "Cut the Rope" series since 2011.

Hot It Titles: Hybrids in High Demand
From ACM CareerNews

Hot It Titles: Hybrids in High Demand

Many hot new IT job titles are based around areas such as Big Data and business intelligence that combine technology with business strategy. Hybrid IT job titles...

Struggling Cities, From Detroit to New Orleans, See Startups as Saviors
From ACM Careers

Struggling Cities, From Detroit to New Orleans, See Startups as Saviors

After graduating from the University of Michigan, Greg Schwartz worked in New York at Warner Music Group as director of digital business.

How Wireless Carriers Are Monetizing Your Movements
From ACM News

How Wireless Carriers Are Monetizing Your Movements

Wireless operators have access to an unprecedented volume of information about users' real-world activities, but for years these massive data troves were put to...

Geer, Thieme: Specialization and Institutionalization Have Transformed Security
From ACM Opinion

Geer, Thieme: Specialization and Institutionalization Have Transformed Security

Two elders of information security came to Source Boston 2013 Wednesday morning to encourage the next generation to grab the torch from them and to urge great caution...

Is High-Tech Security at Public Events Counterproductive?
From ACM Opinion

Is High-Tech Security at Public Events Counterproductive?

Which is more intrusive: security screening and metal detectors every few blocks, or a drone flying high above it taking video of every little thing you do?

India, Long the Home of Outsourcing, Now Wants to Make Its Own Chips
From ACM Careers

India, Long the Home of Outsourcing, Now Wants to Make Its Own Chips

The government of India, home to many of the world’s leading software outsourcing companies, wants to replicate that success by creating a homegrown industry for...

Silicon Valley Offers More Perks Than Ever to Recruit, Retain Talent
From ACM CareerNews

Silicon Valley Offers More Perks Than Ever to Recruit, Retain Talent

In a competition for workers, tech companies across Silicon Valley are building new headquarters and offering an escalating level of perks in order to attract and...

Shortage of Skilled People Could Hamper Military's Offensive Security Capabilities
From ACM Careers

Shortage of Skilled People Could Hamper Military's Offensive Security Capabilities

The U.S. military has been attempting to build up the offensive cybersecurity capabilities in its various services for several years now, but is running into the...

Intel Tries to Secure Its Footing Beyond Pcs
From ACM Careers

Intel Tries to Secure Its Footing Beyond Pcs

For the last several months, Andy Bryant, the chairman of Intel, has been trying to put steel in the backs of the company's employees.

How Pixar ­sed Moore's Law to Predict the Future
From ACM Opinion

How Pixar ­sed Moore's Law to Predict the Future

Whether you call it a data-driven prediction or think of it as a self-fulfilling prophecy, Moore's Law has been going strong.

Interview with Brain Project Pioneer: Miyoung Chun
From ACM Opinion

Interview with Brain Project Pioneer: Miyoung Chun

Brain Research through Advancing Innovative Neurotechnologies (BRAIN) project, which President Obama announced in his State of the Union address in February, will...

'chinese Google' Opens Artificial-Intelligence Lab in Silicon Valley
From ACM News

'chinese Google' Opens Artificial-Intelligence Lab in Silicon Valley

It doesn't look like much.

Computer Security Legend Mudge Leaves DARPA For Google Job
From ACM Careers

Computer Security Legend Mudge Leaves DARPA For Google Job

Peter Zatko, the computer hacking expert better known by the handle Mudge, says he’s leaving his job as a program manager at DARPA to join Google.

Sandberg's Book Prompts Discussion on Dearth of Women in IT
From ACM CareerNews

Sandberg's Book Prompts Discussion on Dearth of Women in IT

Facebook COO Sheryl Sandberg's best-selling book, Lean In, has reinvigorated the conversation about the role of women in the IT industry.

Never Mind Facebook; Winklevoss Twins Rule in Digital Money
From ACM News

Never Mind Facebook; Winklevoss Twins Rule in Digital Money

The Winklevoss twins, Cameron and Tyler—Olympic rowers, nemeses of Mark Zuckerberg—are laying claim to a new title: bitcoin moguls.
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