Consumers must evaluate a software producer's company character as well as its product offerings.Michael Cusumano Pages 21-23SPECIAL SECTION: Service-oriented computing
How three specifications support creating robust service compositions.Francisco Curbera, Rania Khalaf, Nirmal Mukhi, Stefan Tai, Sanjiva Weerawarana Pages 29-34
Addressing the need for a more formal account of service descriptions and service contracts with a mobile process algebra.L. G. Meredith, Steve Bjorg Pages 41-47
Using tools and abstractions for monitoring and controlling Web services.Fabio Casati, Eric Shan, Umeshwar Dayal, Ming-Chien Shan Pages 55-60SPECIAL SECTION: Conceptual modeling and system architecting
How to evaluate and select the methods and tools for building conceptual models that faithfully represent the abstract concepts of a software system's architecture.Dov Dori Pages 62-65
This framework for modeling and conceptually representing a system's specification identifies essential objects and processes while minimizing ambiguity in functional and architectural requirements.Nathan R. Soderborg, Edward F. Crawley, Dov Dori Pages 67-72
This metamodel-based framework helps distill the key ingredients in software engineering processes in ways that facilitate method engineering, along with process understanding.Brian Henderson-Sellers Pages 73-78
To compare modeling techniques, combine grammar-based and cognitive-based approaches and test domain understanding.Andrew Gemino, Yair Wand Pages 79-84
Theories of ontology lead to improved conceptual models and help ensure they are indeed faithful representations of their focal domains.Graeme Shanks, Elizabeth Tansley, Ron Weber Pages 85-89
Intelligent Web services show promise as a means of supporting cross-organizational business transactions.Willem-Jan Van Den Heuvel, Zakaria Maamar Pages 103-109
Citation analysis, which provides a clear picture of actual use of journals and their articles, is an effective way to determine a journal's influence.Pairin Katerattanakul, Bernard Han, Soongoo Hong Pages 111-114COLUMN: Technical opinion