Communications of the ACM
DEPARTMENT: Editorial pointers
DEPARTMENT: News track
DEPARTMENT: Forum
DEPARTMENT: ACM's Professional Development Centre expands learning opportunities
COLUMN: The profession of IT
COLUMN: Digital village
COLUMN: Viewpoint
SPECIAL ISSUE: Human-computer etiquette: managing expectations with intentional agents
COLUMN: Technical opinion
COLUMN: Inside risks
Editorial Pointers
DEPARTMENT: News track
News Track
DEPARTMENT: Forum
Forum
DEPARTMENT: ACM's Professional Development Centre expands learning opportunities
Acm's Professional Development Centre Expands Learning Opportunities
COLUMN: The profession of IT
The Social Life of Innovation
Fostering a change of practice in a community is much more difficult than inventing a new technology. The practice of innovation can be learned---once you know what it is.COLUMN: Digital village
Wading Into Alternate Data Streams
COLUMN: Viewpoint
Trust Online, Trust Offline
Online businesses would do well to cultivate their visitors' adventurous, trusting, optimistic, risk-taking world views.SPECIAL ISSUE: Human-computer etiquette: managing expectations with intentional agents
Introduction
Etiquette Equality: Exhibitions and Expectations of Computer Politeness
As much as people crave more human-like computers, experimental evidence shows that people do display polite behavior toward computers, perceiving human qualities they don't actually have.-nspoken Rules of Spoken Interaction
Body language and familiar silent signals are as much a part of social experience as the conversation. Building systems to recognize and respond to such moves will propel interface technology to the next horizon.Etiquette and the Design of Educational Technology
Motives for designing tact, courtesy, and even humor into educational tools must be intrinsically understood and appreciated before applied.Trust and Etiquette in High-Criticality Automated Systems
Etiquette Online: from Nice to Necessary
In the early days of the Internet, an occasional sarcastic or confrontational remark was considered part of its "charm."<br>Times have changed.Managing Cross-Cultural Issues in Global Software Outsourcing
Exploring research-derived best practices for effective management of global software teams.Software Project Risks and Their Effect on Outcomes
How to identify the risks that interact to pose the most significant threats to successful project outcomes.The Domino Effect of Password Reuse
One weak spot is all it takes to open secured digital doors and online accounts causing untold damage and consequences.Managing Academic E-Journals
Though e-publishing is relatively inexpensive, e-publisher survival still depends on the age-old virtues of content quality and author credibility.The Economics of Wireless Networks
Assessing the rapidly changing economics of the wireless industry.Managing Knowledge in Distributed Projects
A hybrid approach to knowledge management helps maximize the benefits of the centralized and P2P approaches.Informational Cascades in It Adoption
Before adopting new systems and procedures, IT managers should ensure they are not unwittingly following the herd.COLUMN: Technical opinion
The Viability of Supporting Anonymous Employees
Identifying contractual mechanisms to support anonymity in the employment environment.COLUMN: Inside risks
