Communications of the ACM
Robotic Process Automation Platform UiPath
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The UiPath platform combines core robotic process automation (RPA) capabilities with tools for process discovery and analytics to report precisely the business impact. The core capabilities make it easy to build, deploy, and manage software robots (SRs) that emulate humans' interactions with information systems to perform certain tasks in business processes (BPs). Firstly, the BPs to be automated are designed, created, or recorded. They are created using drag-and-drop activities within a workflow. Then SRs work to perform BPs and an orchestrator acting as a control center designates tasks/processes to SRs and evaluates the efficiency of each one. A tool takes screenshots with every mouse click or keyboard input and collects smart data about process statistics such as execution time or number of actions.
SRs follow the choreography of specific modules, while operating with IT infrastructure and using established applications. SRs can understand what is on a screen, complete the right keystrokes, navigate systems, identify and extract data, and perform a wide range of defined actions. Advanced SRs can perform cognitive processes like interpreting text, engaging in chats and conversations, understanding unstructured data, and making complex decisions by applying advanced ML models.
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