Communications of the ACM
AI Expert Weighs In on the Rise of Chatbots
"My biggest hope for AI is that it will help humans process information at a large scale and speed and, therefore, help humans make better-informed decisions." -Santu Karmaker
Credit: Auburn University
What if a chatbot comes across as a friend? What if a chatbot extended what could be perceived as intimate feelings for another? Could chatbots, if used maliciously, pose a real threat to society?
In an interview, Santu Karmaker, an assistant professor in computer science and software engineering in the Samuel Ginn College of Engineering at Auburn University, takes a deep dive into the subject.
"Currently, we do not have a robust computational model for simulating human feelings/sensitivity, which is why AI means "artificial" intelligence, not "natural" intelligence, at least yet," said Karmaker.
From Auburn University
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