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Revealing the Critical Role of Human Performance in Software
From Communications of the ACM

Revealing the Critical Role of Human Performance in Software

It's time to appreciate the human side of Internet-facing software systems.

Managing the Hidden Costs of Coordination
From Communications of the ACM

Managing the Hidden Costs of Coordination

Controlling coordination costs when multiple, distributed perspectives are essential.

Cognitive Work of Hypothesis Exploration During Anomaly Response
From Communications of the ACM

Cognitive Work of Hypothesis Exploration During Anomaly Response

A look at how we respond to the unexpected.

Securing the Boot Process
From Communications of the ACM

Securing the Boot Process

The hardware root of trust.

Above the Line, Below the Line
From Communications of the ACM

Above the Line, Below the Line

The resilience of Internet-facing systems relies on what is above the line of representation.

Optimizations in C++ Compilers
From Communications of the ACM

Optimizations in C++ Compilers

A practical journey.

Opening Up the Baseboard Management Controller
From Communications of the ACM

Opening Up the Baseboard Management Controller

If the CPU is the brain of the board, the BMC is the brain stem.

The Reliability of Enterprise Applications
From Communications of the ACM

The Reliability of Enterprise Applications

Understanding enterprise reliability.

Blockchain Technology
From Communications of the ACM

Blockchain Technology: What Is It Good For?

Industry's dreams and fears for this new technology.

Space Time Discontinuum
From Communications of the ACM

Space Time Discontinuum

Combining data from many sources may cause painful delays.

Hack for Hire
From Communications of the ACM

Hack for Hire

Investigating the emerging black market of retail email account hacking services.

API Practices If You Hate Your Customers
From Communications of the ACM

API Practices If You Hate Your Customers

Application programming interfaces speak louder than words.

Write Amplification vs. Read Perspiration
From Communications of the ACM

Write Amplification vs. Read Perspiration

The trade-offs between write and read.

Open Source Firmware
From Communications of the ACM

Open Source Firmware

Step into the world behind the kernel.

Demo Data as Code
From Communications of the ACM

Demo Data as Code

Automation helps collaboration.

Surviving Software Dependencies
From Communications of the ACM

Surviving Software Dependencies

Software reuse is finally here but comes with risks.

Velocity in Software Engineering
From Communications of the ACM

Velocity in Software Engineering

From tectonic plate to F-16.

Research for Practice: The DevOps Phenomenon
From Communications of the ACM

Research for Practice: The DevOps Phenomenon

An executive crash course.

Extract, Shoehorn, and Load
From Communications of the ACM

Extract, Shoehorn, and Load

Data doesn't always fit nicely into a new home.

Access Controls and Healthcare Records
From Communications of the ACM

Access Controls and Healthcare Records: Who Owns the Data?

A discussion with David Evans, Richard McDonald, and Terry Coatta.
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