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What Does it Mean to Design Public Services?
From Putting People First

What Does it Mean to Design Public Services?

Design thinking and techniques can help create radical innovations needed to meet the challenges facing local communities and services, says Philip Colligan, executive...

Stanford U: Introduction to human-computer interaction design
From Putting People First

Stanford U: Introduction to human-computer interaction design

Through Stanford University lectures and a project, coordinated by Scott Klemmer, learn the fundamentals of human-computer interaction and design thinking. The...

Ethnographic analysis to better address challenges in developing countries
From Putting People First

Ethnographic analysis to better address challenges in developing countries

Dr. Kusum Gopal, an anthropologist who has served as a United Nations (UN) Expert and Technical Advisor to government agencies, speaks to The Chronicle on challenges...

Human plus Machine
From Putting People First

Human plus Machine

In the next ten years, smart machines will enter virtually every domain of our lives, including assisting doctors during surgery, fighting on battlefields, building...

New interface design at the New York Times R&D Lab
From Putting People First

New interface design at the New York Times R&D Lab

Megan Garber of the Nieman Journalism Lab recently visited the New York Times R&D Lab and updates us on the latest interface developments there. The New York Times...

Kids today need a licence to tinker
From Putting People First

Kids today need a licence to tinker

Forget the dysfunctional approach of the national curriculum, we need to open young minds to the creative possibilities of computing, writes John Naughton in today’s...

What marketing executives should know about user experience
From Putting People First

What marketing executives should know about user experience

A strong experience strategy, derived from qualitative user research and experience workshops, can bring a collected vision to your organization and not only identify...

A long-wave theory on today
From Putting People First

A long-wave theory on today

Historian Elin Whitney-Smith looks at previous periods of disruption to understand what companies (and people) are going through today. “According to Elin Whitney...

Interview on Experientia
From Putting People First

Interview on Experientia

This month’s e-Periscope review has a brief interview with Experientia partner Mark Vanderbeeken, talking about Experientia’s strategy on sustainable living in...

Book: Applying Anthropology in the Global Village
From Putting People First

Book: Applying Anthropology in the Global Village

Applying Anthropology in the Global Village Christina Wasson (Editor); Mary Odell Butler (Editor); Jacqueline Copeland-Carson (Editor) 288 pp. – Nov, 2011 Left...

From Putting People First

A two-year, five-campus ethnographic study on how students view and use their campus libraries showed that students rarely ask librarians for help, even when they...

A focus on qualitative research in France
From Putting People First

A focus on qualitative research in France

In a series of blog posts Rebecca S. Kuchar of Sylver Consulting illustrates the challenges and rewards of orchestrating global and multi-cultural research. A first...

Creating human-to-human design
From Putting People First

Creating human-to-human design

In the ever-changing and expanding world of the web, reaching the end user effectively is paramount in the minds of businesses, writes Stephanie Hamilton on Onextrapixel...

International Journal of Design Devoted to Service Design
From Putting People First

International Journal of Design Devoted to Service Design

The latest issue of the peer-reviewed research journal, International Journal of Design, is devoted to service design. It is edited by Birgit Mager of the Köln...

Mobile Learning Toolkit published
From Putting People First

Mobile Learning Toolkit published

The mobile phone is now a ubiquitous item even among the world

Designing for a workforce that acts more sustainably
From Putting People First

Designing for a workforce that acts more sustainably

In a six part article series Gerd Waloszek of SAP User Experience [who is very inspired by Nathan Shedroff's latest book 'Design is the Problem'] approaches the...

The web brings people together and keeps us sociable, not lonely
From Putting People First

The web brings people together and keeps us sociable, not lonely

The commonly held belief that the internet is turning an entire generation into solitary web-junkies is a myth, according to new research. In a paper to be presented...

Storytelling in the digital age
From Putting People First

Storytelling in the digital age

Digital technology allows us to tell tales in innovative new ways. As the tools available to publishers grow more sophisticated, it’s up to us, writes Aleks Krotoski...

Insights from Research Magazine
From Putting People First

Insights from Research Magazine

Four interesting articles in Research Magazine, a UK industry magazine. This month we… browsed a virtual supermarket Robert Bain explores a simulated supermarket...

How to determine what media airline passengers will choose while travelling
From Putting People First

How to determine what media airline passengers will choose while travelling

Kevin Miller, global head of insight at in-flight magazine publisher Ink discusses how the environment impacts airline travellers psychologically and in turn affects...
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