Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
How Patient Stories Can Improve Intensive Care
The hospital intensive care unit (ICU) has traditionally been a closed environment, where patient, nurse, doctor and family stories are lost. Christiane Job McIntosh...
From Putting People First
How patient stories can improve intensive care
The hospital intensive care unit (ICU) has traditionally been a closed environment, where patient, nurse, doctor and family stories are lost. Christiane Job McIntosh...
From Putting People First
[book] The Age of Surge
The Age of Surge: A Human Centered Framework for Scaling Company Wide Agility and Navigating the Tsunami of Digital By Brad Murphy and Carol Mase Reinvent Press...
From Putting People First
[Book] The Age of Surge
The Age of Surge: A Human Centered Framework for Scaling Company Wide Agility and Navigating the Tsunami of Digital By Brad Murphy and Carol Mase Reinvent Press...
From Putting People First
[book] The Human Workplace: People-Centred Organizational Development
The Human Workplace: People-Centred Organizational Development By Andy Swann Kogan Page Publishing October 2017, 232 pages Companies spend time and effort developing...
From Putting People First
[Book] The Human Workplace: People-Centred Organizational Development
The Human Workplace: People-Centred Organizational Development By Andy Swann Kogan Page Publishing October 2017, 232 pages Companies spend time and effort developing...
From Putting People First
[Study] Rethinking The Smart City – Democratizing Urban Technology
Rethinking The Smart City – Democratizing Urban Technology By Evgeny Morozov and Francesca Bria Rosa Luxemburg Stiftung, New York Office January 2018 Download pdf...
From Putting People First
[Study] Rethinking The Smart City – Democratizing Urban Technology
Rethinking The Smart City – Democratizing Urban Technology By Evgeny Morozov and Francesca Bria Rosa Luxemburg Stiftung, New York Office January 2018 Download pdf...
From Putting People First
Proceedings and videos of EPIC 2017 conference now available
EPIC is the premier international gathering on ethnography in the business world. Its latest edition, EPIC2017, took place in Montreal in October 2017 and had the...
From Putting People First
Proceedings and videos of EPIC 2017 conference now available
EPIC is the premier international gathering on ethnography in the business world. Its latest edition, EPIC2017, took place in Montreal in October 2017 and had the...
From Putting People First
[Book] Driverless Cars: On A Road to Nowhere
Driverless Cars: On A Road to Nowhere Christian Wolmar London Publishing Partnership Jan 2018, 136 pages Driverless cars are the future. That is what the tech giants...
From Putting People First
[Book] Driverless Cars: On A Road to Nowhere
Driverless Cars: On A Road to Nowhere Christian Wolmar London Publishing Partnership Jan 2018, 136 pages Driverless cars are the future. That is what the tech giants...
From Putting People First
Towards multi-dimensional ethnography
In this paper, Julia Katherine Haines, user experience researcher at Google, argues for the value of multi-dimensional ethnography. She explores the potential for...
From Putting People First
Towards multi-dimensional ethnography
In this paper, Julia Katherine Haines, user experience researcher at Google, argues for the value of multi-dimensional ethnography. She explores the potential for...
From Putting People First
The business of service: why think tanks need service design
Traditionally the notion of ‘business’ is perceived incongruent with the values of think tanks, writes Melanie Rayment. Those in academia, the third sector, and...
From Putting People First
The business of service: why think tanks need service design
Traditionally the notion of ‘business’ is perceived incongruent with the values of think tanks, writes Melanie Rayment. Those in academia, the third sector, and...
From Putting People First
Videos of all keynote and plenary presentations at the Service Design Global Conference
The theme of this year’s Service Design Global Conference (November 2-3, Madrid) was Service Design at Scale. Through continued practice, widespread capabilityVideos...
From Putting People First
Videos of all keynote and plenary presentations at the Service Design Global Conference
The theme of this year’s Service Design Global Conference (November 2-3, Madrid) was Service Design at Scale. Through continued practice, widespread capabilityVideos...
From Putting People First
This Anthro Life podcasts on design anthropology
This Anthro Life is a round-table, open format discussion of an anthropological take on the people, objects, ideas, and possibilities of everyday life around the...
From Putting People First