Blogroll | Communications of the ACM

From Putting People First

Macro design for nation building

In his paper “MacroDesign for Nation Building“, Uday Dandavate, founder and CEO of SonicRim Ltd., elaborates on the concept of MacroDesign, a public policy perspective... Experientia
From Putting People First | May 11, 2011 at 06:14 PM

From Putting People First

How Fidelity used design thinking to perfect its website

Frederick S. Leichter, chief customer experience officer at Fidelity Investments, reports in the Harvard Business Review on how design thinking practices have helped... Experientia
From Putting People First | May 11, 2011 at 06:03 PM

From Putting People First

Ethnography in UX

In his book The Human Factor, Kim Vicente presents the Human-Tech Ladder, which categorizes human and societal needs according to five factors: physical, psychological... Experientia
From Putting People First | May 11, 2011 at 05:56 PM

From Putting People First

Natural user interfaces are all about alignment

August de los Reyes, design director of Artefact Group (formerly of Microsoft Surface), was one of the speakers at MIX11, a Microsoft organised gathering of developers... Experientia
From Putting People First | May 8, 2011 at 09:01 AM

From Putting People First

Redesigning banking with behavioral economics in mind

Neil Savage reports in the MIT Technology Review how, by studying customers and rethinking the user interface, designers find ways to make online banking more enjoyable... Experientia
From Putting People First | May 8, 2011 at 08:32 AM

From Putting People First

Augmented Reality and transitioning out of the legacy internet

Tish Shute of Ugotrade interviews Bruce Sterling ahead of the Augmented Reality Event, where Bruce is a keynote speaker. As Bruce Sterling points out, Augmented... Experientia
From Putting People First | May 8, 2011 at 08:24 AM

From Putting People First

Serious play: the business of social currency

Social currency is shared information that encourages further social encounters. It’s not a new concept, but the social web increases its prevalence. In the web... Experientia
From Putting People First | May 7, 2011 at 09:12 PM

From Putting People First

Forever online: Your digital legacy

Your photos, status updates and tweets will fascinate future historians. Will these online remains last forever? In this special report, newscientist.com editor... Experientia
From Putting People First | May 7, 2011 at 08:09 PM

From Putting People First

Intel anthropologist offers ten visions for the future

As a follow-up to the previous post, Intel’s user experience discourse is further elaborated on by Genevieve Bell, Intel Fellow and the company’s Director of Interaction... Experientia
From Putting People First | May 4, 2011 at 01:59 PM

From Putting People First

Intel CTO stresses the importance of creating compelling user experiences

Justin Rattner, Intel Experientia
From Putting People First | May 4, 2011 at 12:59 PM

From Putting People First

The user experience of Augmented Reality apps

Mark Schatzker of Cond Experientia
From Putting People First | May 4, 2011 at 12:41 PM

From Putting People First

Context aware computing and futurism at Intel

At the Intel Developer Forum in San Francisco in September last year, Justin Rattner, the director of Intel Labs, announced a new research division, called Interaction... Experientia
From Putting People First | May 2, 2011 at 11:17 AM

From Putting People First

Mobile trends in Africa: a collaborative outlook towards 2020

A few months back Rudy de Waele (m-trends) got in touch with Ken Banks (kiwanja | FrontlineSMS) and Eric Hersman (WhiteAfrican) about helping to curate a collaborative... Experientia
From Putting People First | April 29, 2011 at 09:10 AM

From Putting People First

Book: Simple And Usable

Simple And Usable: Web, Mobile and Interaction Design by Giles Colborne New Riders, Sep 2010 Paperback, 208 pages In a complex world, products that are easy to... Experientia
From Putting People First | April 29, 2011 at 07:49 AM

From Putting People First

Behaviour more significant than opinion when it comes to service design

Behaviour change techniques should be used to develop public services with citizens’ motivations at the heart of their design, says a leading [UK] thinktank. A... Experientia
From Putting People First | April 23, 2011 at 10:09 AM

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Dagstuhl UX white paper

Thirty user experience (UX) researchers and practitioners participated in a three day seminar in Dagstuhl in order to bring clarity to the concept of user experience... Experientia
From Putting People First | April 22, 2011 at 10:19 AM

From Putting People First

Where innovation belongs in user-centered design

User Experience designers have a unique opportunity to become the facilitators of holistic design and the advocates of innovation, argues Jake Truemper. By combining... Experientia
From Putting People First | April 22, 2011 at 05:15 AM

From Putting People First

Theoretical underpinnings of social interaction design

Adrian Chan has posted what he calls a “big picture introduction” to the theory behind social interaction design. “I view social interaction design as a field that... Experientia
From Putting People First | April 21, 2011 at 03:25 PM

From Putting People First

Books on ethnography and ubiquitous computing by PARC researchers

PARC (Palo Alto Research Center, a Xerox Company), a premier center for commercial innovation, announced that Dr. Margaret Szymanski, Senior Researcher and interaction... Experientia
From Putting People First | April 21, 2011 at 03:19 PM

From Putting People First

What can be done to make S.T.U.P.I.D. users S.M.A.R.T?

Stephen Turbek, Executive Director of User Experience at Morgan Stanley in New York, thinks the question whether users are smart or stupid, is really irrelevant... Experientia
From Putting People First | April 20, 2011 at 11:04 AM