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Service Design Toolkit for the design of public services
From Putting People First

Service Design Toolkit for the design of public services

Yesterday Brussels saw the launch of the English version of the Service Design Toolkit, which Design Flanders developed together with Belgian consultancies Yellow...

Sitra article on how to best change lifestyles to mitigate climate change
From Putting People First

Sitra article on how to best change lifestyles to mitigate climate change

Vesa-Matti Lahti, senior lead of the Energy Programme at Sitra, the Finnish Innovation Fund, describes why much more is needed than just correct information if...

Design!publiC: design for governance in India
From Putting People First

Design!publiC: design for governance in India

LiveMint.com, the Indian online partner publication of the Wall Street Journal, reports on India

Google UK
From Putting People First

Google UK

Think Quarterly is a 64 page magazine published by Google UK “that brings together some of the world’s leading minds to discuss the big issues facing businesses...

Motion and the clay of interaction design
From Putting People First

Motion and the clay of interaction design

David Malouf, Professor of Interaction Design at the Savannah College of Art and Design, is in constant pursuit of the

Open cities empower citizens
From Putting People First

Open cities empower citizens

A recent Knight Foundation/Pew Research study shows how important, demonstrating that if citizens believe their city governments behave in a transparent manner...

Experientia partner on EDF Sustainable Design Challenge jury
From Putting People First

Experientia partner on EDF Sustainable Design Challenge jury

Experientia partner Mark Vanderbeeken has been invited to be a member of the technical committee for the EDF Sustainable Design Challenge: Changing energy together...

Meet Microsoft
From Putting People First

Meet Microsoft

Seattle Times technology reporter Sharon Pian Chan profiles Bill Buxton, principal researcher at Microsoft Research. “Bill Buxton is multiplatform the way Leonardo...

Experientia intern wins Gore-tex and La Sportiva boot design challenge
From Putting People First

Experientia intern wins Gore-tex and La Sportiva boot design challenge

Experientia intern Gina Taha has just been announced a winner in the GORE-TEX

Book: Designing and Conducting Ethnographic Research
From Putting People First

Book: Designing and Conducting Ethnographic Research

Designing and Conducting Ethnographic Research: An Introduction Paperback, 376 pages AltaMira Press; Second edition 2010 [Amazon link] The Ethnographer’s Toolkit...

From Putting People First

The European Union is planning to enshrine in law the right to be forgotten on the internet, but we can’t live outside society, argues investigative journalist...

User-led does not equal user-centered
From Putting People First

User-led does not equal user-centered

“Companies should lead their users, not the other way around.” So say Jens Skibsted and Rasmus Hansen in their recent post, User-Led Innovation Can’t Create Breakthroughs...

Social media, internet, technology and museums
From Putting People First

Social media, internet, technology and museums

The New York Times has published no less than eight articles at once on the topic of social media, internet, technology and museums. Note the article about the...

Faculty openings in design & human engineering at UNIST in Korea
From Putting People First

Faculty openings in design & human engineering at UNIST in Korea

In December Experientia signed a five-year research and education collaboration agreement with the Design and Human Engineering School (DHE) of the Ulsan National...

Why user experience cannot be designed
From Putting People First

Why user experience cannot be designed

Helge Fredheim wrote a smart article in Smashing Magazine to clarify why UX cannot be designed. “Several models of UX have been suggested, some of which are based...

How honest should smart devices be?
From Putting People First

How honest should smart devices be?

David Sherwin reflects on the frog design blog about the SXSW conference, starting from the questions raised in the contribution by Genevieve Bell (director of...

Tough Sell: Selling User Experience
From Putting People First

Tough Sell: Selling User Experience

Misha W. Vaughan, architect of applications user experience at Oracle USA, reflects in this interesting, small article for the February 2011 issue of the Journal...

Experientia intern wins UNICEF 2010 INDEX design challenge
From Putting People First

Experientia intern wins UNICEF 2010 INDEX design challenge

Experientia intern, Ane Eguiguren, together with her team partner Fran

Ethnography: Caught between myths
From Putting People First

Ethnography: Caught between myths

Qualitative researchers in the commercial sphere often feel they can only do

Repost: Reflections on the LIFT conference 2011
From Putting People First

Repost: Reflections on the LIFT conference 2011

Two weeks ago, Core77 published my review of the LIFT conference in Geneva, Switzerland. In the interest of completeness, I also publish it here: All images by...
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