Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Free eBook: Six Circles
As technology has advanced, the importance of how humans interact with systems, machines, and each other, have also advanced into a fusion of disciplines, coalescing...
From Putting People First
Designing perceptual persuasion
All web designers use perceptual persuasion in their designs, but without knowing they do. Interaction designer Wouter Middendorf delves into the matter: “Persuasive...
From Putting People First
The future of television is not television
Television is breaking free of old paradigms and constraints. Consumers have no shortage of places to look for the content they want
From Putting People First
Principles of Social Interaction Design: An Essay
Adrian Chan, social media expert and social interaction theorist at Gravity7, has written a long essay to collect his thoughts on social interaction design. “Imperfect...
From Putting People First
User experience design is dead; Long live user experience
With Apple, Inc. having the largest market capitalization of any company in the world, and an endless stream of CEOs and pundits talking about the importance of...
From Putting People First
Four new articles from UX matters
UX matters posted yesterday four new articles: The world of services user experience By Baruch Sachs In a services organization, you are not only the UX expert,...
From Putting People First
Why personas are critical for content strategy
The most popular content strategy tools borrow from the discipline of information architecture, but there is one invaluable tool that is imperative to the process...
From Putting People First
World IA Day 2012 keynote talks
World IA Day 2012 is about bringing the Information Architecture community together, and the first ever World IA Day, which took place on 11 February, featured...
From Putting People First
GE infographics offer hints about future of data-driven management
A pair of remarkable projects created by Ben Fry (co-developer of Processing) and his company Fathom may seem like simple marketing, but one day soon could enterprise...
From Putting People First
Why user experience is critical to customer relationships
User experience is a priority that should, in some way, find a home within the design of any new-media strategy, writes Brian Solis. “The reality is that the relationship...
From Putting People First
Dan Lockton on behavioural heuristics
Behavioural change researcher Dan Lockton discusses an approach which has emerged out of some of the ethnographic work he has been doing for the Empower project...
From Putting People First
User Interface is the next battlefield in consumer electronics
User Interface (UI) is the next battlefield in consumer electronics and, as products mature, the race to differentiate based on the UI will accelerate. Rather than...
From Putting People First
Interaction 12: Keynote by Anthony Dunne
Ciara Taylor was also at Interaction 12 in Dublin and reports on the keynote talk by Anthony Dunne for Core77. “Interaction design and designing interactions… are...
From Putting People First
Interaction 12: Day Three
There was magic in the air on the final day of the Interactions 12 conference in Dublin, as a number of speakers drew the connections between magic and design,...
From Putting People First
Information overload is not unique to Digital Age
It is a constant complaint: We’re choking on information. The flood of data on the Web has reached mind boggling proportions, and it shows no signs of stopping....
From Putting People First
The human factor in service design
McKinsey’s John DeVine, Shyam Lal, and Michael Zea write that businesses ought to focus on the human side of customer service to make it psychologically savvy,...
From Putting People First