Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Why service design is the next big thing in cultural innovation
Rohan Gunatillake, the lead producer of festivalslab (the Edinburgh Festival Innovations Lab) gives four reasons why new thinking and tools can produce better experiences...
From Putting People First
Welcome to the post-digital world
Simon Jenkins writes in The Guardian that the “smart money is moving from online towards ‘live experience’.” “The new magnetism of congregation seems universal....
From Putting People First
Another Life Is Possible
“Homage to Catalonia II” is a documentary, a research project, a story of stories about the construction of a sustainable, solidary and decentralized economy. The...
From Putting People First
The anatomy of an experience map
Chris Risdon expands on what constitutes a good experience map in a long and highly commendable article on the Adaptive Path blog. “The experience map highlighted...
From Putting People First
End-user development
Chapter ten of the interaction-design.org resource is now available in preview and deals with end-user development. Computer users have rapidly increased in both...
From Putting People First
On the Value of Social Proof (Informal Social Influence)
Aileen Lee, partner at venture firm Kleiner Perkins Caufield & Byers, believes that the best way to cost-effectively attract valuable users is harnessing a concept...
From Putting People First
How can we change consumer behaviour to benefit the environment?
The concept of of social labelling could lead to a subconscious change in behaviour, Guy Champniss writes in The Guardian. “By social labelling, we’re referring...
From Putting People First
Unilever
Five Levers for Change: inspiring consumers to adopt sustainable behaviour is fundamental to achieving Unilever’s Sustainable Living Plan. Unilever
From Putting People First
Demanding devices: design and the Internet of Things
On Tuesday 22 November, NESTA in London organised an event that looked at the challenges of designing for an Internet of Things. The speakers: pioneers Usman Haque...
From Putting People First
The Jawbone UP fails, but teaches 3 golden rules for experience design
Cliff Kuang, editor of Co.Design, used the Jawbone UP for a week, and can’t recommend it. “The wristband itself is superbly designed: The slight oval shape and...
From Putting People First
Everything is a service
A long essay by Dave Gray, founder of the XPLANE/Dachis Group, explores the topic of the service economy from a user experience point of view. Make sure you read...
From Putting People First
Design for digital context (white paper)
Fjord, the digital design consultancy, has just completed a white paper called “Design for Context: Understanding How User Context is Evolving”, looking at the...
From Putting People First
How much should people worry about the loss of online privacy?
Earlier this week, the Wall Street Journal posted excerpts from a debate between Danah Boyd, Stewart Baker, Jeff Jarvis, and Chris Soghoian on privacy: “Privacy...
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Announcement: Dataviz workshop in Torino, Italy
On 12 to 17 December, the people of Better Nouveau plan Dataviz, an in-depth workshop on the visual representation of large datasets. Better Nouveau is an independent...
From Putting People First
Tablets, sensors, foot boards and other gadgets for (French) seniors
As the first baby boomers turn 65 this year, high-tech is gradually making its way into the lives
From Putting People First
The invisibility of ethnography
Tricia Wang reflects on the fact that ethnographic work is often invisible. One way to overcome this, she argues, is for ethnographers to find ways to visualize...
From Putting People First
Social computing
The Interaction-Design.org Foundation is a labour of love founded by Mads Soegaard in 2002, and in 2010, his wife, Rikke Dam, joined the project (and their exotic...
From Putting People First
Out with the old, in with the new: a conversation with Don Norman & Jon Kolko
Richard Anderson has interviewed many people on stage, but, he says, the best of these, for multiple reasons (some very personal), might have been the most recent...
From Putting People First