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Book: Applying Anthropology in the Global Village
From Putting People First

Book: Applying Anthropology in the Global Village

Applying Anthropology in the Global Village Christina Wasson (Editor); Mary Odell Butler (Editor); Jacqueline Copeland-Carson (Editor) 288 pp. – Nov, 2011 Left...

From Putting People First

A two-year, five-campus ethnographic study on how students view and use their campus libraries showed that students rarely ask librarians for help, even when they...

A focus on qualitative research in France
From Putting People First

A focus on qualitative research in France

In a series of blog posts Rebecca S. Kuchar of Sylver Consulting illustrates the challenges and rewards of orchestrating global and multi-cultural research. A first...

Creating human-to-human design
From Putting People First

Creating human-to-human design

In the ever-changing and expanding world of the web, reaching the end user effectively is paramount in the minds of businesses, writes Stephanie Hamilton on Onextrapixel...

International Journal of Design Devoted to Service Design
From Putting People First

International Journal of Design Devoted to Service Design

The latest issue of the peer-reviewed research journal, International Journal of Design, is devoted to service design. It is edited by Birgit Mager of the Köln...

Mobile Learning Toolkit published
From Putting People First

Mobile Learning Toolkit published

The mobile phone is now a ubiquitous item even among the world

Designing for a workforce that acts more sustainably
From Putting People First

Designing for a workforce that acts more sustainably

In a six part article series Gerd Waloszek of SAP User Experience [who is very inspired by Nathan Shedroff's latest book 'Design is the Problem'] approaches the...

The web brings people together and keeps us sociable, not lonely
From Putting People First

The web brings people together and keeps us sociable, not lonely

The commonly held belief that the internet is turning an entire generation into solitary web-junkies is a myth, according to new research. In a paper to be presented...

Storytelling in the digital age
From Putting People First

Storytelling in the digital age

Digital technology allows us to tell tales in innovative new ways. As the tools available to publishers grow more sophisticated, it’s up to us, writes Aleks Krotoski...

Insights from Research Magazine
From Putting People First

Insights from Research Magazine

Four interesting articles in Research Magazine, a UK industry magazine. This month we… browsed a virtual supermarket Robert Bain explores a simulated supermarket...

How to determine what media airline passengers will choose while travelling
From Putting People First

How to determine what media airline passengers will choose while travelling

Kevin Miller, global head of insight at in-flight magazine publisher Ink discusses how the environment impacts airline travellers psychologically and in turn affects...

Home builders need to look beyond the focus group to learn what buyers want
From Putting People First

Home builders need to look beyond the focus group to learn what buyers want

Architects and construction companies can learn a lot still from the techniques of ethnographers and UX designers. Here is an example from the Real Estate section...

Journal of IA Issue 1, Volume 3 Released
From Putting People First

Journal of IA Issue 1, Volume 3 Released

The Spring 2011 Journal of Information Architecture, Issue 1, Vol. 3 is now available, with an editorial by IA Institute Board member, Dan Klyn describing this...

Designing for social norms (or how not to create angry mobs)
From Putting People First

Designing for social norms (or how not to create angry mobs)

Danah Boyd thinks we need a more critical conversation about the importance of designing with social norms in mind. “Good UX designers know that they have the power...

Five lessons from a year of tablet UX research
From Putting People First

Five lessons from a year of tablet UX research

Tablet platforms break traditional paradigms of computer and mobile use, shows ethnographic and interview-based research conducted over the last year by UX research...

Ezio Manzini on the economics of design for social innovation
From Putting People First

Ezio Manzini on the economics of design for social innovation

Sarah Brooks of Shareable has just published the second part of her interview with the Italian design strategist Ezio Manzini, who is one of the world

Book: Design for Services
From Putting People First

Book: Design for Services

Design for Services Series: Design for Social Responsibility Authors: Anna Meroni and Daniela Sangiorgi Gower Publishing, August 2011, 298 pages In Design for Services...

Design research: what is it and why do it?
From Putting People First

Design research: what is it and why do it?

In a long post on reBoot, Panthea Lee has laid out some basic principles, approaches, and tools of design research so public institutions can better understand...

Review: Paul Dourish & Genevieve Bell
From Putting People First

Review: Paul Dourish & Genevieve Bell

Michiel De Lange has published a very long and somewhat critical review of the book Divining a Digital Future: Mess and Mythology in Ubiquitous Computing by Paul...

Good mobile experiences unfold and progressively reveal their nature
From Putting People First

Good mobile experiences unfold and progressively reveal their nature

Successful PC and mobile experiences are built on fundamentally different conceptual models and leverage different psychological functions of the user, argues Rachel...
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