Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
What does ethnography give you that statistics don
Qualitative, and especially observational or ethnographic, research enables us to delve much more deeply into the relationship between our firm and its product/service...
From Putting People First
Africa Calling: can mobile phones make a miracle?
Africa Calling: Can Mobile Phones Make a Miracle? is the title of a long article by Jenny C. Aker (Assistant Professor, The Fletcher School) and Isaac M. Mbiti...
From Putting People First
Book: Ubiquitous computing user experience design
At Lift France 09, Mike Kuniavsky spoke about Changing Things: Fab Labs, towards decentralized design and production of material products (link to 25 min. video)...
From Putting People First
Successful service design
Successful Service Design: Turning Innovation Into Practice is a website created by the UK’s Cabinet Office that provides a robust guide to service design. The...
From Putting People First
How social networks influence our behaviours
Are some behaviours more contagious than others? This is the question that Nicholas Christakis and James Fowler address in their book, Connected: The Surprising...
From Putting People First
Making design research less of a mystery
David Sherwin argues in his blog that there are a few eerie similarities between the plotting of mystery novels and how designers should document design research...
From Putting People First
Can you design a service?
Jeff Howard alerts us in his “Design for Service” blog to the publication “Can You Design a Service?” by the Danish agency 1508. “Six brief case studies showcase...
From Putting People First
Eleven gambits for influencing user behaviour
In his blog, Dan Lockton, a Ph.D. researcher at Brunel University (UK), describes eleven behavioural change patterns “drawn from games or modelled on more playful...
From Putting People First
Connectile dysfunction
Designers can play a pivotal role, writes Mark Baskinger, associate professor in the School of Design at Carnegie Mellon University, in empowering elders towards...
From Putting People First
The future of health care is social
Too many of us are too busy to be healthy–not because we lack awareness. It’s finding the time to do it that’s the problem. In an age of 24/7 connectivity, time...
From Putting People First
Can design save management?
Although design and design thinking are having a positive impact on management practice and education, Youngjin Yoo, an associate professor at Temple University...
From Putting People First
Participatory systems, moving beyond 20th Century institutions
If the 20th century was the era of the global institution–the United Nations, the World Health Organization, the multinational corporation–then the 21st century...
From Putting People First
Augmented reality: it
Charles Arthur investigates in The Observer [Sunday edition of The Guardian] how the ways in which we watch sport, read magazines and do business with each other...
From Putting People First
A conversation with Microsoft
Microsoft’s Channel 9 conducted a half hour video interview with Bill Buxton, Principal Researcher for Microsoft Research and Albert Shum, Director of Mobile Experience...
From Putting People First
Creating new concepts, products and services with user driven innovation
From the Nordic Innovation website: User driven innovation is emerging as one of the successful ways of creating breakthrough innovations for companies and organisations...
From Putting People First