Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Google Video: Italian law is complicating the world
This Italian reflection on the Italian Google sentence, written by journalist Luca De Biase (in charge of the N
From Putting People First
The Internet in 2020
A new report on the future of the internet, based on interviews of nearly 900 internet stakeholders and critics, conducted by the Pew Research Center’s Internet...
From Putting People First
How evidence-based design leads to better patient outcomes
Barbara Pantuso, director of healthcare innovation at frog design, reports on health outcomes and financial implications of Evidence-Based Design (EBD). “It
From Putting People First
Who needs banks if you have a mobile phone?
Cellphone-based money transfer is transforming the prospects of people who live without bank accounts or ATMs
From Putting People First
Design bugs out
The Design Council and the Department of Health partner to combat the spread of infection in U.K. hospitals. David Sokol reports in Metropolis Magazine. “Patients...
From Putting People First
BBC
During a keynote address at Mobile World Congress in Barcelona, Erik Huggers, the BBC Director of Future Media and Technology, shared his plans to make BBC Online...
From Putting People First
English via your mobile
The BBC reports on Janala, a service that is revolutionising the teaching of English in Bangladesh using simple mobile technology. “Janala – it means Window –...
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Conversations in a weekend village
Written by Experientia partner Jan-Christoph Zoels. Interaction10 is over. Four days of presentations, workshops, games, installations stimulated vivid exchanges...
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Scenarios for branchless banking in 2020
The growing use of branchless banking channels over the coming years is inevitable in most countries. But it
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Americans increasingly elevating experiences over things
Quietly but noticeably over the past year, Americans have rejiggered their lives to elevate experiences over things, reports The New York Times. “Because of the...
From Putting People First
Nicolas Nova: from observing failures to provoking them
The annotated slides from the talk
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The future of reading
Josh Quittner of Fortune Magazine reflects on how tables will change magazines, books and newspapers. “In fact, for the past year I’ve been pushing the theory that...
From Putting People First
Dan Ariely: hidden forces that shape our decisions
In an interview on the website of Forbes India, the renowned behavioural economist Dan Ariely talks about some of the hidden forces that shape our decisions. “For...
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Some ditch social networks to reclaim time, privacy
As the social networking train gathers momentum, some riders are getting off. USA Today reports. “Their reasons run the gamut from being besieged by online “friends”...
From Putting People First
Reflecting on the Interaction10 conference
Both Jon Kolko (frog design) and Rob Tannen (Bresslergroup) reflect on their experience at the Interaction10 conference that took place last weekend in Savannah...
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Live at Interaction
Niklas Wolkert & Brad Nunnally round up their reporting on Johnnyy Holland on the Interaction10 conference in Savannah, Georgia – this time focused on the third...
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New Philips phone for the elderly
Philips reports that its new Lifeline Cordless Phone System has been designed “to enable the frail and elderly to maintain independence, despite their changing...
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Designing financial services for the poor
The Institute for Money, Technology and Financial Inclusion (IMTFI) at the University of California, Irvine, headed by Bill Maurer, Professor of Anthropology, aims...
From Putting People First