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Interview with Jeff Howard of Design for Service
From Putting People First

Interview with Jeff Howard of Design for Service

Jeff Howard writes the blog Design for Service and is also the curator of the most comprehensive and well organised service design reference library on the internet...

Seismic shift in Internet age mass
From Putting People First

Seismic shift in Internet age mass


The Internet of Things and mobile devices
From Putting People First

The Internet of Things and mobile devices

Ajit Jaokar, founder of futuretext, just wrote a somewhat technical article on his blog where he discusses the basic ideas and significance of the Internet of Things...

Book: The Language of Things
From Putting People First

Book: The Language of Things

The Language of Things: Understanding the World of Desirable Objects by Deyan Sudjic Publisher: W.W. Norton & Co. (June 1, 2009) Hardcover: 224 pages Description...

Becoming a customer experience-driven business
From Putting People First

Becoming a customer experience-driven business

Peter Merholz, founding partner and president of Adaptive Path, now writes the “Experience Matters” column for the revamped HarvardBusiness.org where he tries “to...

Designing people-centred policy: how can user centred design help public services?
From Putting People First

Designing people-centred policy: how can user centred design help public services?

Nick Marsh of Engine Service Design contemplates how user-centred design can help public services. How do we enable patients with chronic conditions to take care...

Jan-Christoph Zoels talk at India
From Putting People First

Jan-Christoph Zoels talk at India

Experientia partner Jan-Christoph Zoels is currently in Ahmedabad, India, for a client project. But he found time for an informal talk at the highly acclaimed National...

Interview with John Knight, user experience manager at Vodafone
From Putting People First

Interview with John Knight, user experience manager at Vodafone

John Knight, user experience manager at Vodafone’s UE Design Development team was interviewed by Giles Colborne of cxpartners. “One of the things I

Dan Ariely on a new type of economy
From Putting People First

Dan Ariely on a new type of economy

IdeasProject, an excellent Nokia site, interviewed behavioural economist, MIT Media Lab contributor and best-selling author Dan Ariely. He said that web technologies...

Why computers can
From Putting People First

Why computers can

MIT researchers argue that computers need to become as easy to use as those yellow sticky notes. Office workers are like electricity: When they want to get something...

UX Week 2008 videos
From Putting People First

UX Week 2008 videos

Over the last months, Adaptive Path has been uploading videos of their latest UX Week that took place in August 2008. Donald Norman conversing with Adaptive Path...

Service thinking
From Putting People First

Service thinking

The UK service design consultancy live|work has published an excellent manifesto on service thinking: “We have identified three key service imperatives that must...

David Orban on the spime innovations and its dilemmas
From Putting People First

David Orban on the spime innovations and its dilemmas

David Orban, founder & chief evangelist of WideTag, Inc. (OpenSpime) and advisor to the newly announced Singularity University, recently spoke at TechnoArk in Switzerland...

RCA Design Interactions
From Putting People First

RCA Design Interactions

Matt Jones writes about a short project he worked on last November with the students on the Design Interactions course at the RCA in collaboration with Vodafone’s...

IDEO
From Putting People First

IDEO

On April 1, IDEO founder David Kelley will be awarded the Edison Achievement Award by the Thomas Edison Papers at Rutgers University for his

What the heck is user experience design??!!
From Putting People First

What the heck is user experience design??!!

Audio interview with Jesse James Garrett, president and co-founder of Adaptive Path. Some describe it as making things easy and enjoyable to use. Others describe...

Book: The Reconstruction of Space and Time: Mobile Communication Practices
From Putting People First

Book: The Reconstruction of Space and Time: Mobile Communication Practices

The Reconstruction of Space and Time: Mobile Communication Practices By Rich Ling, Scott Campbell (editors) Published by Transaction Publishers, 2008 ISBN 141280809X...

Book: Mobile Technologies - From Telecommunications to Media
From Putting People First

Book: Mobile Technologies - From Telecommunications to Media

Mobile Technologies - From Telecommunications to Media Editors: Gerard Goggin; Larissa Hjorth ISBN: 978-0-415-98986-2 (hardback) 978-0-203-88431-7 (electronic) Series...

New report: Mobile phones as media platforms in the global south
From Putting People First

New report: Mobile phones as media platforms in the global south

African peasants paint their mobile phone number over their front doors. Indian slum dwellers buy SIM cards to use on friends

35 Picnic conference videos
From Putting People First

35 Picnic conference videos

On Vimeo you can find no less than 35 videos of the Picnic conference. They are great. My personal favourites (quite a few): Jim Stolze: The virtual happiness project...
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