Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Service design publications from Finland and Estonia
As part of ServiceD, a three-year service design project, which researched future educational needs and piloted service design education, Lahti University of Applied...
From Putting People First
Nicolas Nova interviewed on Ethnography Matters
The people from Ethnography Matters, an ethnography group blog that is celebrating its first year anniversary today, interviewed their new regular contributor Nicolas...
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How 3 million hours of user-testing fixed the Jawbone Up
Pulled from store shelves after a month, the first high-profile wearable activity tracker was a humiliation for Jawbone. Now, the Up is back, and anyone vying for...
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An interview with three UX strategists
The role of UX Strategist is a relatively new one on UX design teams, and has recently addressed in two articles on UXmatters: “UX Strategy: The Heart of User-Centered...
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A qualitative study of internet non-use in Great Britain and Sweden
Living Offline – A Qualitative Study of Internet Non-Use in Great Britain and Sweden by Bianca Christin Reisdorf (U. of Oxford, UK), Ann-Sofie Axelsson (Chalmers...
From Putting People First
Book: Advancing Ethnography in Corporate Environments
Advancing Ethnography in Corporate Environments: Challenges and Emerging Opportunities Edited by Brigitte Jordan Left Coast Press November 2012, 224 pages [Amazon...
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Finally a serious research study on tablet use in schools
Although there are many tablet deployments in schools worldwide, there is a glaring lack of serious research on what actually happens in the classrooms with these...
From Putting People First
A tablet still is not a book … not yet
Dan Turner discusses why the experience of reading a book on tablets (iPads in particular) is a chore rather than a delight. In a long article for UX Magazine,...
From Putting People First
More NEXT Service Design videos
Last week I posted links to a few videos from NEXT Service Design, the European conference for designing digital services, which took place on 8 October in Berlin...
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Developing a user-centered methodology for emerging markets and the BoP
In a long post, emerging markets strategist Niti Bhan [with whom Experientia collaborates] discusses her approach to strategic design planning and concept development...
From Putting People First
How teens do research in the digital world
According to Pew Internet research, the teachers who instruct the most advanced American secondary school students render mixed verdicts about students’ research...
From Putting People First
Building software to conduct ethnographic research of online communities
While digital ethnography is an established field within ethnography, we don’t often hear of ethnographers building digital tools to conduct their fieldwork. Wendy...
From Putting People First
Five perspectives on the future of the human interface
The next generation of apps will require developers to think more of the human as the user interface. It will become more about the need to know how an app works...
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Book: Digital Anthropology
Digital Anthropology Edited by Heather A. Horst, Daniel Miller Berg Publishers, Oct 2012 328pp Anthropology has two main tasks: to understand what it is to be human...
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Anthropology of mid-sized startups
In their natural habitats, social species organize into characteristic groups. Gazelles form herds, wolves form packs, and ants form colonies. Humans, in the same...
From Putting People First
Leaving our mark: What will be left of our cities?
From our cities, to our farms, to our rubbish, humans have firmly stamped their mark across the planet. Humanity’s impact on the globe is so great and varied that...
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Human face of big data
This past week featured a worldwide experiment conducted via a mobile app: The Human Face of Big Data. On September 26, 2012, Against All Odds Productions launched...
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Bridging the gap between humans and computers
Heather Kelly reports on the CNN website on The Atlantic’s recent Big Science Summit in San Jose, California: We have voice-controlled assistants on our phones,...
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Philips Design: From data to meaning for people
On October 22nd, 2012, Philips Design organized a special seminar and workshop to explore how businesses can innovate by translating ‘Big Data’ into value for people...
From Putting People First