Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Ethnography for user experience
In three essays John Payne, Principal of Moment’s Experience Design practice, reflects on his workshop, Ethnography for User Experience, and their field research...
From Putting People First
Intel’s futurist envisions life in 2022
Brian David Johnson gets paid to predict the future. He is the first, the one, and the only futurist at Intel, charged with envisioning how people will interact...
From Putting People First
Design principles for eating sustainably
“Design Principles for Eating Sustainably: Bridging the Gap Between Consumer Intention and Action” is the title of an ethnographic research driven service design...
From Putting People First
Don Norman: John Maeda and I failed to connect
As part of its Power of 10 lecture series, PARC Forum invited John Maeda, President of the Rhode Island School of Design, and Don Norman, Co-founder of the Nielsen...
From Putting People First
The ethnographer’s reading list
Ethnography Matters has embarked on a new series called “The Ethnographer’s Reading List” with UX professionals discussing their summer reading. Here are the latest...
From Putting People First
Beyond reliability: An ethnographic study of Wikipedia sources
Almost a year ago, Heather Ford was hired by Ushahidi to work as an ethnographic researcher on a project to understand how Wikipedians managed sources during breaking...
From Putting People First
Is UX strategy fundamentally incompatible with agile or lean UX?
The take of the author Paul Bryan: UX strategy and agile UX are neither compatible nor incompatible. In an agile shop, UX strategists have to get ahead of the curve...
From Putting People First
UX for learning: design guidelines for the learner experience
With educational applications for kids, corporate eLearning, and online degree programs, more and more UX designers face design briefs for creating digital experiences...
From Putting People First
Making wearable technology wearable
This week at the San Francisco Wearable Technology Conference, Jennifer Darmour, UX designer at the Artefact Group, shared with other wearable technology experts...
From Putting People First
Experientia collaborating with UCLA Anderson School of Management
Experientia is one of 15 Italian companies and 53 companies worldwide participating in UCLA’s exclusive 2012 Global Access Program (GAP). GAP pairs Fully Employed...
From Putting People First
Silicon Valley worries about addiction to devices
Computers, smartphones and other gadgets have made life easier, but now tech firms are worried that they may be harming people. Huh? Tech firms worried about addiction...
From Putting People First
Make your users do the work
“Make your users do the work< ” is the not very people-centred title of a guest piece by Nir Eyal on Techcrunch. He argues that putting users to work is critical...
From Putting People First
Awesome experiences make us nicer
New research by published in the journal Psychological Science shows that awe-inspiring moments can literally make time seem to stand still, or at least slow down...
From Putting People First
Making sense of the cross channel experience
In this short essay, Jon Fisher of UK consultancy Nomensa presents some introductory thoughts about Nomensa’s framework for ”sense making in cross channel design...
From Putting People First
mHealth: the next frontier or too much hype?
mHealth: The Next Frontier For Mobile Service Growth By Scott Wilson and Phil Asmundson of Deloitte Advances in wireless remote patient monitoring (RPM) are expected...
From Putting People First
Debate on the UXPA name change
At the beginning of June, the Usability Professionals Association (UPA) announced that from now on it would be known as the User Experience Professionals Association...
From Putting People First
Our Frugal Future: Lessons from India’s innovation system
Drawing on the latest data and over 130 interviews with Indian policymakers, entrepreneurs and academics, this report by NESTA, the UK innovation agency, explores...
From Putting People First
Co-design in innovation
In a short post on the Huffington Post blog, author Soren Petersen describes how co-design – when firms and non-design users jointly design business and product...
From Putting People First
Book: This is Service Design Thinking
This is Service Design Thinking: Basics – Tools – Cases Edited by Marc Stickdorn and Jakob Schneider BIS Publishers, 2011 376 pages (Amazon link) This is Service...
From Putting People First