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Book: UX Best Practices
From Putting People First

Book: UX Best Practices

UX Best Practices – How to Achieve More Impact with User Experience Helmut Degen & Xiaowei Yuan (Eds.) McGraw-Hill Osborne Media, 2011 ISBN-10: 007175251X, ISBN...

Ethnography for user experience
From Putting People First

Ethnography for user experience

In three essays John Payne, Principal of Moment’s Experience Design practice, reflects on his workshop, Ethnography for User Experience, and their field research...

Intel’s futurist envisions life in 2022
From Putting People First

Intel’s futurist envisions life in 2022

Brian David Johnson gets paid to predict the future. He is the first, the one, and the only futurist at Intel, charged with envisioning how people will interact...

Design principles for eating sustainably
From Putting People First

Design principles for eating sustainably

“Design Principles for Eating Sustainably: Bridging the Gap Between Consumer Intention and Action” is the title of an ethnographic research driven service design...

Don Norman: John Maeda and I failed to connect
From Putting People First

Don Norman: John Maeda and I failed to connect

As part of its Power of 10 lecture series, PARC Forum invited John Maeda, President of the Rhode Island School of Design, and Don Norman, Co-founder of the Nielsen...

The ethnographer’s reading list
From Putting People First

The ethnographer’s reading list

Ethnography Matters has embarked on a new series called “The Ethnographer’s Reading List” with UX professionals discussing their summer reading. Here are the latest...

Beyond reliability: An ethnographic study of Wikipedia sources
From Putting People First

Beyond reliability: An ethnographic study of Wikipedia sources

Almost a year ago, Heather Ford was hired by Ushahidi to work as an ethnographic researcher on a project to understand how Wikipedians managed sources during breaking...

Is UX strategy fundamentally incompatible with agile or lean UX?
From Putting People First

Is UX strategy fundamentally incompatible with agile or lean UX?

The take of the author Paul Bryan: UX strategy and agile UX are neither compatible nor incompatible. In an agile shop, UX strategists have to get ahead of the curve...

UX for learning: design guidelines for the learner experience
From Putting People First

UX for learning: design guidelines for the learner experience

With educational applications for kids, corporate eLearning, and online degree programs, more and more UX designers face design briefs for creating digital experiences...

Making wearable technology wearable
From Putting People First

Making wearable technology wearable

This week at the San Francisco Wearable Technology Conference, Jennifer Darmour, UX designer at the Artefact Group, shared with other wearable technology experts...

Experientia collaborating with UCLA Anderson School of Management
From Putting People First

Experientia collaborating with UCLA Anderson School of Management

Experientia is one of 15 Italian companies and 53 companies worldwide participating in UCLA’s exclusive 2012 Global Access Program (GAP). GAP pairs Fully Employed...

Silicon Valley worries about addiction to devices
From Putting People First

Silicon Valley worries about addiction to devices

Computers, smartphones and other gadgets have made life easier, but now tech firms are worried that they may be harming people. Huh? Tech firms worried about addiction...

Make your users do the work
From Putting People First

Make your users do the work

“Make your users do the work< ” is the not very people-centred title of a guest piece by Nir Eyal on Techcrunch. He argues that putting users to work is critical...

Awesome experiences make us nicer
From Putting People First

Awesome experiences make us nicer

New research by published in the journal Psychological Science shows that awe-inspiring moments can literally make time seem to stand still, or at least slow down...

Making sense of the cross channel experience
From Putting People First

Making sense of the cross channel experience

In this short essay, Jon Fisher of UK consultancy Nomensa presents some introductory thoughts about Nomensa’s framework for ”sense making in cross channel design...

mHealth: the next frontier or too much hype?
From Putting People First

mHealth: the next frontier or too much hype?

mHealth: The Next Frontier For Mobile Service Growth By Scott Wilson and Phil Asmundson of Deloitte Advances in wireless remote patient monitoring (RPM) are expected...

Debate on the UXPA name change
From Putting People First

Debate on the UXPA name change

At the beginning of June, the Usability Professionals Association (UPA) announced that from now on it would be known as the User Experience Professionals Association...

Our Frugal Future: Lessons from India’s innovation system
From Putting People First

Our Frugal Future: Lessons from India’s innovation system

Drawing on the latest data and over 130 interviews with Indian policymakers, entrepreneurs and academics, this report by NESTA, the UK innovation agency, explores...

Co-design in innovation
From Putting People First

Co-design in innovation

In a short post on the Huffington Post blog, author Soren Petersen describes how co-design – when firms and non-design users jointly design business and product...

Book: This is Service Design Thinking
From Putting People First

Book: This is Service Design Thinking

This is Service Design Thinking: Basics – Tools – Cases Edited by Marc Stickdorn and Jakob Schneider BIS Publishers, 2011 376 pages (Amazon link) This is Service...
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