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Behaviour more significant than opinion when it comes to service design
From Putting People First

Behaviour more significant than opinion when it comes to service design

Behaviour change techniques should be used to develop public services with citizens’ motivations at the heart of their design, says a leading [UK] thinktank. A...

Dagstuhl UX white paper
From Putting People First

Dagstuhl UX white paper

Thirty user experience (UX) researchers and practitioners participated in a three day seminar in Dagstuhl in order to bring clarity to the concept of user experience...

Where innovation belongs in user-centered design
From Putting People First

Where innovation belongs in user-centered design

User Experience designers have a unique opportunity to become the facilitators of holistic design and the advocates of innovation, argues Jake Truemper. By combining...

Theoretical underpinnings of social interaction design
From Putting People First

Theoretical underpinnings of social interaction design

Adrian Chan has posted what he calls a “big picture introduction” to the theory behind social interaction design. “I view social interaction design as a field that...

Books on ethnography and ubiquitous computing by PARC researchers
From Putting People First

Books on ethnography and ubiquitous computing by PARC researchers

PARC (Palo Alto Research Center, a Xerox Company), a premier center for commercial innovation, announced that Dr. Margaret Szymanski, Senior Researcher and interaction...

What can be done to make S.T.U.P.I.D. users S.M.A.R.T?
From Putting People First

What can be done to make S.T.U.P.I.D. users S.M.A.R.T?

Stephen Turbek, Executive Director of User Experience at Morgan Stanley in New York, thinks the question whether users are smart or stupid, is really irrelevant...

How smartphones can improve public transit
From Putting People First

How smartphones can improve public transit

An interesting study of commuters in Boston and San Francisco found people are more willing to ride the bus or train when they have tools to manage their commutes...

The Interaction Design
From Putting People First

The Interaction Design

Rahul Sen believes that the interaction design community is witnessing an important revolution

The sharing economy
From Putting People First

The sharing economy

Thanks to the social web, you can now share anything with anyone anywhere in the world. Fast Company profiles Neal Gorenflo who, after quitting his job as strategist...

EU recommendations on privacy protection in smart meters
From Putting People First

EU recommendations on privacy protection in smart meters

The European Union’s Working Party on Data Protection has issued five recommended requirements for the protection of personal privacy in a time of Smart Meters...

Tech mogul? Nope. Any old hack will do.
From Putting People First

Tech mogul? Nope. Any old hack will do.

The Washington Post describes the world and the impact of everyday hackers who use social networks, do-it-yourself-then-show-it-off Web sites, cheap parts from...

Co-creation research journal
From Putting People First

Co-creation research journal

L’

Call to participate at the Core77 Design Awards
From Putting People First

Call to participate at the Core77 Design Awards

As one of the jury captains for the inaugural year of the Core77 Design Awards, I am calling upon all Putting People First readers to spread the news about the...

Book: Brave NUI World
From Putting People First

Book: Brave NUI World

Brave NUI World: Designing natural user interfaces for touch and gesture by Daniel Wigdor and Dennis Wixon Paperback, 264 pages Morgan Kaufmann, 2011 (Amazon link)...

Book: A new culture of learning
From Putting People First

Book: A new culture of learning

A New Culture of Learning: Cultivating the Imagination for a World of Constant Change by Douglas Thomas and John Seely Brown Publisher: CreateSpace – January, 2011)...

Apps to keep America from getting fatter
From Putting People First

Apps to keep America from getting fatter

Tom Dair, CEO of Smart Design, speaks with Dave Cronin, Smart Design

Book: Sentient City
From Putting People First

Book: Sentient City

Sentient City: Ubiquitous Computing, Architecture, and the Future of Urban Space Edited by Mark Shepard Paperback, 200 pages, 2011 MIT Press in copublication with...

Experientia presentation at Fuorisalone, Milan
From Putting People First

Experientia presentation at Fuorisalone, Milan

Irene Cassarino, Experientia’s senior open innovation expert, will be speaking on Designing for Sustainable Change at the Hub Milan on Friday, as part of the Hub’s...

Interview with Stefana Broadbent on our increasingly mixed personal and work lives (in French)
From Putting People First

Interview with Stefana Broadbent on our increasingly mixed personal and work lives (in French)

Hubert Guillaud of the French online magazine InternetActu interviewed Stefana Broadbent, anthropologist and digital ethnographer, who in the last 20 years has...

Africa to be first post-PC continent
From Putting People First

Africa to be first post-PC continent

A convergence of historical circumstance and an increase in innovative mobile applications may make Africa the first post-PC continent. Low investment in wired...
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