Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
User-centred design for energy efficiency in buildings
The UK’s Technology Strategy Board is calling for individuals to take part in a five-day interactive workshop (
From Putting People First
Microsoft social media researcher Danah Boyd in the news
Danah Boyd, a social media researcher at Microsoft Research, is quite in the news these days, including a very nice profile in The Guardian: The Guardian – 9 December...
From Putting People First
Latest Donald Norman essay started a big debate
Donald Norman ’s recent essay Technology First, Needs Last, in which he argues that “design research is great when it comes to improving existing product categories...
From Putting People First
Does technology need personality?
Cennydd Bowles, a user experience designer at Clearleft in Brighton, England, writes about interaction design, behavioural change, and the design of emotions. “If...
From Putting People First
Mumbai markings enhance service design
Meena Kadri reports on how lunch and laundry delivery in Mumbai – known as the Dabbawalla and Dhobi Ghat services
From Putting People First
Fixing healthcare in New Zealand
There is a group of people that believe the New Zealand health care system could be designed better than it currently is. That group consists of those who have...
From Putting People First
Motorola research shows technology use is becoming age-neutral
The 2009 Media Engagement Barometer commissioned by Motorola
From Putting People First
Adopt a kW
This contribution is Camilla Masala, an Experientia collaborator, and is part of our background research for the Low2No project on creating an urban development...
From Putting People First
The dignity and courage of Donald Norman
There is true dignity in the continuous engagement of Donald Norman, the Nestor of the user experience community, as well as courage is his willingness to question...
From Putting People First
Bill Buxton, Martin Raymond & Anna Kirah presentations
Bill Buxton, Martin Raymond and Anna Kirah were some of the speakers at Imagine09, a conference organised by Microsoft Advertising on 28 October in London. Living...
From Putting People First
Designing the Intel Reader
In a long article, the people in charge of the Intel Reader discuss the entire user-centred process of designing a new device for the blind or visually impaired...
From Putting People First
Here comes the citizen co-producer
The austere public budgets that will come out of the financial crisis offer, as a silver lining, a renaissance in cooperative citizen engagement in the supply of...
From Putting People First
Roger Martin about design thinking (video)
In this video of Make/Think, the recent AIGA Design Conference, Roger Martin, dean of the Joseph L. Rotman School of Management at the University of Toronto, makes...
From Putting People First
Danah Boyd and Sherry Turkle video interviews
Danah Boyd, a social media researcher at Microsoft Research, and Sherry Turkle, MIT Professor of the Social Studies of Science and Technology, were interviewed...
From Putting People First
Smart tools to reduce our impact on the environment
The latest issue of UPA’s UX Magazine is devoted to sustainable design, and one of the articles is by Experientia. In their contribution, Experientia collaborators...
From Putting People First
Our misguided focus on brand and user experience
If there is a future for designers and marketers in big business, it lies not in brand, nor in
From Putting People First
Four key principles of mobile user experience design
In a long article on Boxes and Arrows, Dakota Reese Brown suggests an alternative view of the mobile space based on principles rather than isolated tactics. “Prior...
From Putting People First
IDEA 2009: Social and experience design
The IDEA Conference took place in Toronto on September 15-16, with a focus on social experience design. Boxes and Arrows, in collaboration with the IA Institute...
From Putting People First
Designing the online shopping experience
Two articles in UX Magazine look at ways of improving the retail user experience online: Mind the gap Which types of brands have the greatest opportunity to improve...
From Putting People First