Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
New EU discussion paper and consultation: Fostering user-driven innovation through clusters
“Involving users in the innovation process seems to be increasingly recognised as an important challenge not only for enterprises, but also for innovation support...
From Putting People First
Success stories in design management
An article published by the European Commission’s Enterprise & Industry department: “Design management is a key driver of innovation and competitiveness and the...
From Putting People First
Grameen Foundation: mHealth ethnography report
One of the projects of AppLab, the application laboratory of the Grameen Foundation, is focused on mobile technology for community health (MoTeCH) in Ghana: “Grameen...
From Putting People First
Mayo Clinic
This week the Mayo Clinic Center for Innovation hosted Transform, a collaborative symposium on innovations in health care experience and delivery. The symposium...
From Putting People First
Yahoo!
Archana Rai of LiveMint.com, the online edition of Mint, an Indian partner publication of the Wall Street Journal, has interviewed Elizabeth Churchill of Yahoo!...
From Putting People First
This happened
This happened is a series of London-based events focusing on the stories behind interaction design. “Having ideas is easier than making them happen. We delve into...
From Putting People First
Wayfinding through technology
Cennydd Bowles, a user experience designer for Clearleft, discusses how people form mental models of urban environments, and how technology can augment and even...
From Putting People First
Case study: NPR.org
On July 27, 2009, National Public Radio (NPR) relaunched the website www.npr.org through the efforts of its in-house design team and interactive agency Schematic...
From Putting People First
Intel
In a two-part podcast Genevieve Bell, Intel Fellow and Director of the User Experience Group, discusses the intersection of technology and society, with a special...
From Putting People First
The currency revolution
The Wall Street Journal looks at the rise of alternative currencies: “The weak dollar. A Federal Reserve constantly being second-guessed. It
From Putting People First
What
Frank Spillers, a usability consultant, looks at the hot topic of Augmented Reality from a user experience point of view, shows some examples, and highlights the...
From Putting People First
Understanding what drives profits for agents
In emerging markets, agents are the customer-facing element for mobile banking providers, “who rely on them to open accounts, do customer care, and (crucially)...
From Putting People First
Social science meets technology in next-generation jobs
Gartner says the bridge to the future with social networks will be with roles with origins in the social sciences, reports eWeek. Better understanding of the Web...
From Putting People First
Awareness is everything
Jamais Cascio argues on Fast Company that, as our various electronic devices gain more and more sensory awareness, we open up the potential for entirely new forms...
From Putting People First
Organizational Culture 101: a practical how-to for interaction designers
“To navigate the landscape of organizational culture interaction designers need a set of practical tools, language & knowledge drawn from the world of cultural...
From Putting People First
Josephine Green and Ezio Manzini featured in Philips magazine
From pyramids to pancakes The era of elitism, top-down management and deterministic ideals is over. We are now living in an age of social innovation and sustainability...
From Putting People First
OPEN digital experience design: a strategic, trends-based approach
A recent article by Nita Rollins on DMI’s Digital Management Review: “As the Web has matured, brand relationships have become ever more dynamic. Nita Rollins outlines...
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All learning processes can be supported through mobile phones
Abhijit Kadle explains how the mobile phone can easily be used as a learning tool: “Like all communication and computing devices, mobile phones can be used to learn...
From Putting People First
The value of information
Oliver Reichenstein, a Tokyo-based information architect, explores the value of information: “While producing information costs money, information as such doesn
From Putting People First