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Nokia
From Putting People First

Nokia

The Nokia Conversations blog reports: Designing gestures to help you interact with your device in intuitive ways is a challenge that Nokia is grabbing with both...

Craiglist founder on the changing balance between authority and the crowd
From Putting People First

Craiglist founder on the changing balance between authority and the crowd

In a short video interview on Nokia’s IdeasProject Craigslist founder and customer service expert Craig Newmark says Internet connectivity is adjusting the balance...

Augmenting Venice
From Putting People First

Augmenting Venice

The MIT Mobile Experience Laboratory has just published a recent project about location-based media, focusing on how the future of mobile contents are related to...

Book: Mobile Communication
From Putting People First

Book: Mobile Communication

Mobile Communication by Rich Ling and Jonathan Donner Polity, 2009 200 pages With staggering swiftness, the mobile phone has become a fixture of daily life in almost...

Privacy requires security, not abstinence
From Putting People First

Privacy requires security, not abstinence

In a long essay on Technology Review, Simson Garfinkel reflects on what protecting an inalienable right might mean in the age of Facebook. “Privacy matters. Data...

The rating game
From Putting People First

The rating game

The spread of Internet rankings and reviews is freeing consumers to focus on the decisions that matter, writes Kevin Maney in the current issue of The Atlantic...

Introduction to service design
From Putting People First

Introduction to service design

Culminatum Ltd – Helsinki Region Centre of Expertise has published a great online tool, entitled Introduction to service design. “The purpose of this digital communications...

Rural India
From Putting People First

Rural India

The Wall Street Journal and India Knowledge@Wharton present a unique mix of reporting, analysis, interviews and video on life and business in rural India. The Rural...

Personas, devices, enterprises and diaries to illustrate life in 2020
From Putting People First

Personas, devices, enterprises and diaries to illustrate life in 2020

Wired UK reports on a new foresight project by Ericsson: Ericsson, the company that, with Sony, gave birth to Sony Ericsson in 2001, has unveiled its Life in 2020...

Google on designing useful mobile services for Africa
From Putting People First

Google on designing useful mobile services for Africa

Last week Google announced a suite of SMS services in Uganda. In a follow-up post on the main google blog, the company explains that it is the result of more than...

Supportive relationships are key to tackling social ills
From Putting People First

Supportive relationships are key to tackling social ills

The [British] government’s new public services reforms focus on rights and entitlements, but, argues Charles Leadbeater in this piece for The Guardian, supportive...

The Generation M Manifesto
From Putting People First

The Generation M Manifesto

Umair Haque has a message for the G8: “Dear Old People Who Run the World, My generation would like to break up with you. Everyday, I see a widening gap in how you...

Book: Social by Social
From Putting People First

Book: Social by Social

Social by Social – a practical guide to using new technologies to deliver social impact by Andy Gibson, Nigel Courtney, Amy Sample Ward, David Wilcox and Professor...

Service design tools
From Putting People First

Service design tools

“Service design tools – communication methods supporting design processes” is an open collection of communication tools used in design processes that deal with...

Civic apps could redefine the way citizens interact with cities
From Putting People First

Civic apps could redefine the way citizens interact with cities

Will smartphone connectivity become the new measure of civic engagement? Can the app replace the neighborhood association? “While some might feel that engaging...

Why designers need to focus on focus groups
From Putting People First

Why designers need to focus on focus groups

Today, market research is a $19 billion industry and focus groups are one of the most expensive types of market research. The question is, asks Ravi Sawhney, founder...

Spinning the web or the role of digital influencers
From Putting People First

Spinning the web or the role of digital influencers

The New York Times writes about the power of grassroots buzz, exemplified by public relations approaches in Silicon Valley. “Gone are the days when snaring attention...

Jan-Christoph Zoels at London
From Putting People First

Jan-Christoph Zoels at London

Experientia partner Jan-Christoph Zoels was one of the speakers at London’s Media Futures Conference last week, which was themed “beyond broadcast” and explored...

The Future of Innovation is . . . Together
From Putting People First

The Future of Innovation is . . . Together

David Simoes-Brown alerts us on UK’s Nesta Connect about an excellent new collaborative book about The Future of Innovation where hundred of authors give their...

Innovative service design for all
From Putting People First

Innovative service design for all

Re-Public, an online journal focusing on innovative developments in contemporary political theory and practice, has just launched its latest special issue, entitled...
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