Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Human-machine interactions and the coming age of autonomy
Melissa Cefkin is a Principal Scientist & Design Anthropologist at Nissan Research in Silicon Valley where she explores the potential of having autonomous vehicles...
From Putting People First
Remaking Ford into a user-experience driven company
Ford CEO Mark Fields recently declared that Ford would be remade as a user-experience driven company: “We have obviously a lot experience in the car business, over...
From Putting People First
The privatization of human rights: illusions of consent, automation and neutrality
The privatization of human rights: illusions of consent, automation and neutrality by Emily Taylor Published by the Centre for International Governance Innovation...
From Putting People First
The computational anthropologist
When people think of quantitative analytics, big data, and statistics, they rarely picture an anthropologist. The truth is that although anthropology is well known...
From Putting People First
Designing for Crisis, Design for Real Life
It’s easy to design for the idealized user, someone who’s smart, calm, and informed. It’s less easy, and thus more important, to design for a more realistic user...
From Putting People First
[Book] Every Thing We Touch: A 24-Hour Inventory of Our Lives
Every Thing We Touch: A 24-Hour Inventory of Our Lives [Tumblr page] by Paula Zuccotti Viking Books, November 2015 256 pages What’s the first thing we touch when...
From Putting People First
The grand illusion of empowerment
Financial times journalist/anthropologist Gillian Tett deconstructs the idea that the internet hands power to the people. In fact, she writes, in most countries...
From Putting People First
Creating age-friendly cities
In a new report the McGraw Hill Financial Global Institute (MHFI) argues that we need a new thinking about how to create “age-friendly cities.” Adapting to theCreating...
From Putting People First
The power of creativity from below
Anthropologist Michael Thompson believes in the power of creativity from below in solving some of the smaller and bigger problems of our time. “People generally...
From Putting People First
The IBM plan to bring design thinking to big business
For going on four years now, IBM has been working to reinvent itself as a design-led business. In 2012, the computing behemoth employed just one designer for every...
From Putting People First
Target CEO goes on ethnographic tour of customers’ homes
Target CEO Brian Cornell’s quest to understand shoppers takes him inside customers’ homes, looking in their cupboards and closets during pre-arranged visits. The...
From Putting People First
Forrester Research: Mobile marketing companies lack ethnographic capabilities
In June 2015, Google commissioned Forrester Consulting to evaluate how prepared mobile marketers are to deliver to consumers during quick mobile “moments” – i.e...
From Putting People First
[Book] Validating Product Ideas Through Lean User Research
Validating Product Ideas Through Lean User Research by Tomer Sharon Rosenfeld Media, January 2016 344 pages Want to know what your users are thinking? If you’re...
From Putting People First
Digital media companies need to make user experience a priority — or else
Digital publishing, seeming perpetually up against terrible economics that prize quantity over quality, has reached a point where navigating it is akin to “walking...
From Putting People First
Experientia website completely reshaped
Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way...
From Putting People First
Qualitative study of Apple Watch users shows enthusiasm is cooling
Apple Watch usage is dropping off as the novelty factors fades away, according to a qualitative study by MBLM, a “brand intimacy agency”, reports Luke Dormehl in...
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Intel study on how people “feel” about their computing devices
Recently, Intel UX Innovation Manager Dr. Daria Loi and her team conducted a study to determine how technology users around the world feel about their computing...
From Putting People First
Pritzker Prize winner brings communities into the design process
The radical Chilean architect Alejandro Aravena, known for his pioneering social housing projects in Latin America, has been named as the winner of the 2016 Pritzker...
From Putting People First
[New publication] The Hackable City: A Research Manifesto and Design Toolkit
The Hackable City: A Research Manifesto and Design Toolkit Authors – Cristina Ampatzidou (University of Amsterdam / University of Groningen) – Matthijs Bouw (One...
From Putting People First