Blogroll | Communications of the ACM

From Putting People First

Understanding people’s financial behaviors

Erin Taylor and Gawain Lynch of the Institute for Money, Technology and Financial Inclusion (UCI) lead a research project aimed at understanding people’s financial... Experientia
From Putting People First | February 20, 2015 at 09:30 AM

From Putting People First

[White paper] Digital assurance: Reaching a seamless customer experience

Digital Assurance: Reaching a Seamless Customer Experience by Shawndra Hill (Wharton professor of operations and information management) and Kumudha Sridharan (vice... Experientia
From Putting People First | February 20, 2015 at 04:34 AM

From Putting People First

Will the internet of things finally kill privacy?

The journalist Hamza Shaban is concerned by the contents of a new US Federal Communications Commission report that probes the privacy implications of connected... Experientia
From Putting People First | February 13, 2015 at 06:34 AM

From Putting People First

Privacy is fast becoming the real disruptive force in digital technology

Data harvesting, data mining and analysis has transformed the way we look at our mobile devices and computer screens. Content is now adaptive and responsive to... Experientia
From Putting People First | February 11, 2015 at 07:18 AM

From Putting People First

The Internet of Insecure Things

In a recent study, every connected home security system tested by HP contained significant vulnerabilities, including but not limited to password security, encryption... Experientia
From Putting People First | February 11, 2015 at 01:54 AM

From Putting People First

Internet psychologists study how the Web affects us

In a pretty short period of time, the internet has changed how we take care of our basic needs, stand up for ourselves, and talk to each other. But psychologists... Experientia
From Putting People First | January 31, 2015 at 06:53 AM

From Putting People First

The last-mile problem: How data science and behavioral science can work together

Analytics is typically discussed in terms of computer technology, machine learning algorithms, and big data. Behavioral nudges, on the other hand, concern human... Experientia
From Putting People First | January 31, 2015 at 06:20 AM

From Putting People First

The anthropology of the Quantified Self

increasing penetration of data into the domain of the “personal” and to the management and care of the self suggest that something is afoot in how the self is understood... Experientia
From Putting People First | January 31, 2015 at 06:11 AM

From Putting People First

The startup “that helps companies fix their user experience problems”

Davey Alba explains in Wired how UserTesting runs an online panel of over 1 million testers—volunteers mostly—who can test products and other company materials... Experientia
From Putting People First | January 31, 2015 at 05:50 AM

From Putting People First

The rise of the Chief Behavioral Officer

After the Chief Experience Officer, the new trendy job title from corporate America is the Chief Behavioral Officer: “Dan Egan of the automated investing service... Experientia
From Putting People First | January 31, 2015 at 05:35 AM

From Putting People First

Privacy and human behavior in the age of information

Privacy and human behavior in the age of information Alessandro Acquisti, Laura Brandimarte and George Loewenstein (of Carnegie Mellon University) Science 30 January... Experientia
From Putting People First | January 31, 2015 at 05:30 AM

From Putting People First

Big Data and Small: Collaborations between ethnographers and data scientists

In the past three years, Heather Ford — an ethnographer and now a PhD student — has worked on ad hoc collaborative projects around Wikipedia sources with two data... Experientia
From Putting People First | January 27, 2015 at 12:52 PM

From Putting People First

New Wikipedia page on “Design for behaviour change”

The new Wikipedia page on “Design for behaviour change” starts as follows: “Design for behaviour change is a sub-category of design, which is concerned with how... Experientia
From Putting People First | January 27, 2015 at 12:39 PM

From Putting People First

[Book] Beyond Design Ethnography

Beyond Design Ethnography: How Designers Practice Ethnographic Research Edited by Prof. Nicolas Nova along with Lysianne Léchot-Hirt of HEAD–Genève (CH), and Fabienne... Experientia
From Putting People First | January 24, 2015 at 05:17 AM

From Putting People First

Designing a user experience for wearable devices

Gradinar Razvan discusses some of the questions that UX designers will need to consider when designing for wearables. In particular, he presents the key things... Experientia
From Putting People First | January 23, 2015 at 10:50 AM

From Putting People First

Ethnographic research of Davos delegates leads to some striking results

Every January, hundreds of politicians, CEOs, scientific experts, and celebrities gather for their annual meeting in the exclusive Swiss ski resort of Davos to... Experientia
From Putting People First | January 22, 2015 at 06:58 AM

From Putting People First

Pfizer uses ethnography and medical anthropology in drug development process

In 2013 Pfizer leadership realized that to better enable patient engagement throughout the entirety of the drug discovery, development, and delivery process, the... Experientia
From Putting People First | January 20, 2015 at 06:08 AM

From Putting People First

Microsoft survey in 12 countries highlights people’s concerns about privacy

Microsoft’s second annual survey (pdf) of Internet users around the world has many obvious insights on the benefits of technology for how people shop, work, learn... Experientia
From Putting People First | January 20, 2015 at 03:25 AM

From Putting People First

Time for Big Anthropology

Numbers don’t tell us everything we need to know [in health care], writes strategic consultant Dan Beckham. We must also consider human culture: “That’s often the... Experientia
From Putting People First | January 19, 2015 at 01:44 PM

From Putting People First

The agency is dead. Long live the agency.

The traditional agency model is physically more than alive on a small scale, but mentally has been stagnating, writes Tobias van Schneider, Product Design Lead... Experientia
From Putting People First | January 19, 2015 at 02:47 AM