Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Update on EU research on energy efficient built environments
The European Commission funds research on a lot of important thematic areas, and in recent years the themes of sustainability and participatory approaches have...
From Putting People First
What human-centered design means for financial inclusion
What Human-Centered Design Means for Financial Inclusion Yanina Seltzer, Claudia McKay 16 October 2014, 126 pages Interactive publication Download pdf CGAP has...
From Putting People First
Push, pull or nudge
“Push, pull or nudge” was the title of a 2.5 hour workshop (video here) at the 5th European Conference on Public Communication held today in Brussels. The workshop...
From Putting People First
Position Open – Experientia Communications Officer: writer, proofreader & editor
Experientia, the Turin-based User Experience Consultancy, is looking for a native English speaking Communications Officer to work in their Turin, Italy office....
From Putting People First
With Electronic Medical Records, doctors read when they should talk
And this can have tragic consequences. Like Ebola death tragic. Abigail Zuger, M.D., shares her own experience: “We do not really know whether dysfunctional software...
From Putting People First
Reflections on Capital One’s acquisition of Adaptive Path
This week Toronto-based UX strategist Rami Tabbah and I discussed Capital One’s acquisition of Adaptive Path. We were both a bit surprised by the lack of real reflection...
From Putting People First
The future of UX leadership: radical transformation
Jim Nieters and Pabini Gabriel-Petit have started a series of columns that offers insights on how to help companies progress from delivering mediocre user experiences...
From Putting People First
Peter Morville on creating a cultural fit
Interesting reflection by acclaimed information architect Peter Morville: “As a consultant for two decades, I’ve been a tourist in all sorts of cultures. I’ve worked...
From Putting People First
The false promise of actionable insight
Abby Margolis, Director of Research at Claro Partners, has become worried that consultants risk becoming a ring of human insight traffickers, rather than the researchers...
From Putting People First
Psych-savvy product management for truly human technology
What is the role of psychology, neuroscience or social behavioral study in real product management? How can it be harnessed to build better products? In this article...
From Putting People First
New ebook details Seoul’s Sharing City project
With its official, city-wide commitment to the sharing economy, Seoul’s metropolitan government has emerged as a leader in the global sharing movement. Recently...
From Putting People First
The drive towards user-centred engineering in automotive design
Bryant, Scott & Wrigley, Cara (2014) The drive towards user-centred engineering in automotive design. In Bohemia, Erik, Rieple, Alison, Liedtka, Jeanne, & Cooper...
From Putting People First
Why government websites are terrible and how to fix them
By exposing how confusing food stamp applications and other government online services can be, Citizen Onboard hopes to make them better. Anna North reports in...
From Putting People First
Five tips for experience designers working on healthcare innovation
Earlier this year Tracy Brown, a London-based UX designer, had the opportunity to work within an innovation lab called The Digital Innovation group (DIG), created...
From Putting People First
Domestic abuse and the law
OCAD‘s Super Ordinary Lab in Toronto, Canada also just started an unusual social design project that is worth sharing. Domestic Abuse and the Law: Confronting Systemic...
From Putting People First
Great resource on design research methods
Last week I was at Toronto’s OCADU (Ontario College of Art and Design – University), where Suzanne Stein showed me around in her Super Ordinary lab. One hidden...
From Putting People First
High tech psyche
If you want to be free in a digital age, must you switch off your computer, ask two new books, The End of Absence and The Glass Cage. The End of Absence: Reclaiming...
From Putting People First
Using HCD to make mobile money relevant
Earlier in 2014, two consecutive Mondato Insights examined the role of Human Centered Design (HCD) in enhancing the user experience and closing the gap between...
From Putting People First
Reflecting on EPIC 2014
Simon Roberts – now of Stripe Partners – was the organizer of last year’s EPIC (Ethnographic Praxis in Industry Conference) in London. He did a truly excellent...
From Putting People First