Blogroll | Communications of the ACM

From Putting People First

HeadCon ’13: What’s new in social science?

In July, 2013, Edge invited a group of social scientists to participate in an Edge Seminar at Eastover Farm focusing on the state of the art of what the social... Experientia
From Putting People First | July 24, 2014 at 04:24 PM

From Putting People First

Persona Power

Article by Shlomo Goltz on “integrating the hero’s journey as part of the user-centered design process”: “There are many prominent and outspoken members of the... Experientia
From Putting People First | July 24, 2014 at 01:58 AM

From Putting People First

Call to bring refugee-led innovation into humanitarian work

The humanitarian sector must lift barriers to user-led innovation by refugee communities if it is to meet the challenges of an ever-changing world, says a new report... Experientia
From Putting People First | July 22, 2014 at 06:37 AM

From Putting People First

Baking behavioral nudges into the products we own

Maria Bezaitis, PhD and Principal Engineer of Intel’s User Experience Ethnographic Research Lab, discusses the Real World Web and how internet-enabled sensors will... Experientia
From Putting People First | July 20, 2014 at 06:57 AM

From Putting People First

[Book]: Nursing Research Using Ethnography

Nursing Research Using Ethnography: Qualitative Designs and Methods in Nursing Mary De Chesnay, PhD, RN, PMHCNS-BC, FAAN (Editor) Pub. Date: 08/28/2014 372 pp.,... Experientia
From Putting People First | July 19, 2014 at 01:27 PM

From Putting People First

Learning from extreme consumers

Learning from Extreme Consumers by Jill Avery, Michael I. Norton Teaching Note, 9 pages, January 2014 Traditional market research methods focus on understanding... Experientia
From Putting People First | July 19, 2014 at 11:32 AM

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Jibo the “family robot” might be oddly charming, or just plain odd

The “world’s first family robot” is based on efforts to elicit emotional response in humans—a powerful idea, but one fraught with challenges, writes Will Knight... Experientia
From Putting People First | July 19, 2014 at 02:18 AM

From Putting People First

Book: Enchanted Objects

Enchanted Objects: Design, Human Desire, and the Internet of Things by David Rose Scribner (July 15, 2014) July 15, 2014 320 pages [Amazon] In the tradition of... Experientia
From Putting People First | July 19, 2014 at 02:04 AM

From Putting People First

Financial consumer protection: 5 lessons from behavioral research

In its new Focus Note, Applying Behavioral Insights in Consumer Protection Policy, CGAP (a unit affiliated with the Worldbank) presents a summary of the growing... Experientia
From Putting People First | July 18, 2014 at 03:31 AM

From Putting People First

Improve the travel experience at airports

Over the past years the Amsterdam agency edenspeakermann_ collaborated in a European cooperation that aims to create a seamless air travel experience for passengers... Experientia
From Putting People First | July 18, 2014 at 03:17 AM

From Putting People First

When science, customer service, and human subjects research collide. Now what?

Mary L. Gray wrote a long essay for ethnographymatters that argues that technology builders and interface designers, data scientists and ethnographers (working... Experientia
From Putting People First | July 17, 2014 at 09:48 AM

From Putting People First

Ethnography : an antifragile practice?

Simon Roberts of Stripe Partners continues his three part series on ethnography. In the first two posts in this series he examined ethnography as practiced in two... Experientia
From Putting People First | July 17, 2014 at 09:46 AM

From Putting People First

Report: Mapping and developing Service Design Research in the UK

The aim of the Service Design Research UK (SDR UK) Network of the Network is to review and consolidate the current state of Service Design knowledge within the... Experientia
From Putting People First | June 22, 2014 at 08:17 AM

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Behaviour change presentations at Nudgestock event

On 6 June OgilvyChange, the specialist behavioural sciences practice of Ogilvy & Mather UK, hosted the second edition of Nudgestock, the “largest gathering of behavioural... Experientia
From Putting People First | June 15, 2014 at 03:09 AM

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Sharing City Seoul: a model for the world

The Seoul city government has officially embraced the sharing economy by designating Seoul a Sharing City and is working in partnership with NGOs and private companies... Experientia
From Putting People First | June 7, 2014 at 12:02 PM

From Putting People First

IKEA’s Life At Home report

Core77 has drawn my attention to IKEA’s newly launched Life At Home report, which explores the home lives of people all over the globe, with a focus on the morning... Experientia
From Putting People First | June 7, 2014 at 11:39 AM

From Putting People First

“Savages”, an exhibition by Marguerite Kahrl in Torino

Now and then we use this blog to announce activities that are dear to us and deserve some promotion. Today it is the exhibition of artist Marguerite Kahrl, who... Experientia
From Putting People First | June 1, 2014 at 06:58 AM

From Putting People First

German psychologist aims to debunk behavioural economics (a.k.a. the “nudge” approach)

Daniel Kahneman, the ‘godfather’ of behavioural economics, has been challenged by rival psychologist Gerd Gigerenzer, director of the Centre for Cognition and Adaptive... Experientia
From Putting People First | June 1, 2014 at 06:37 AM

From Putting People First

Design thinking – what is it in practice?

Promoted heavily by academic institutions and consultancies alike, design thinking has been a big buzzword during the past decade, turning some people on and others... Experientia
From Putting People First | May 31, 2014 at 07:00 AM

From Putting People First

The future of modern marketing is human-centered

Before the turn of the 20th century into the 21st century, a movement began. This movement called for a more user-centered approach, or also commonly referred to... Experientia
From Putting People First | May 31, 2014 at 06:52 AM