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Why smart cities need an urgent reality check
From Putting People First

Why smart cities need an urgent reality check

Responsive urban technology sounds enticing but citizens must not be disconnected from plans drawn up on their behalf, argues Gary Graham in The Guardian. “It’s...

A UX view of the future of mobile networks and systems
From Putting People First

A UX view of the future of mobile networks and systems

The latest post of the User Experience Lab at Ericsson Research presents a UX view of the future of mobile networks and systems. “The “Remote Control over Mobile...

Observing the technologists
From Putting People First

Observing the technologists

Nick Seaver, a PhD candidate in sociocultural anthropology at UC Irvine, makes the case for the importance of “studying up“: doing ethnographies not only of disempowered...

Swedish inspirations on design for public policy
From Putting People First

Swedish inspirations on design for public policy

The Forum for Social Innovation Sweden is a meeting place for academia, industry, government, civic society and non-profit organisations in Sweden striving to develop...

The Great Convergence
From Putting People First

The Great Convergence

Jesse James Garrett of Adaptive Path argues that the constellations in the user experience field are shifting and that we are experiencing some sort of collision...

Search results on travel sites: examples and best practices
From Putting People First

Search results on travel sites: examples and best practices

Search results pages on travel sites should help customers to find the best deal for them without having to work too hard. Graham Charlton of Econsultancy looked...

How collaborating with patients improves hospital care
From Putting People First

How collaborating with patients improves hospital care

The Guardian reports on how a new UK project where patients and NHS staff work together to improve services shows that even small changes can have a big impact...

The user experience of enterprise technology
From Putting People First

The user experience of enterprise technology

Most big businesses globally are locked into some kind of reliance on enterprise technology. Unfortunately such systems are not only fiendishly difficult to install...

De l’importance de l’ethnographie appliquée aux technologies
From Putting People First

De l’importance de l’ethnographie appliquée aux technologies

For once a post in French! Hubert Guillaud of InternetActu describes some examples – mostly from the recent EPIC conference – of the great contribution of ethnography...

Campaign: Mobile card set of facilitation and training techniques
From Putting People First

Campaign: Mobile card set of facilitation and training techniques

Are you a trainer? Do you facilitate meetings? Help the International Training Centre of the International Labour Organization (an Experientia client) to develop...

Designers Toolkit: Capturing research | Using video in research
From Putting People First

Designers Toolkit: Capturing research | Using video in research

Lauren Ruiz of Cooper in San Francisco has published two new instalments of the Designers Toolkit: A Primer On Capturing Research How you choose to conduct and...

Experientia’s mini-doc for the UN’s International Labour Organization
From Putting People First

Experientia’s mini-doc for the UN’s International Labour Organization

The first destination: The path to decent work in rural economies Experientia’s short documentary for the UN’s International Labour Organization It’s always a pleasure...

Has privacy become a luxury good?
From Putting People First

Has privacy become a luxury good?

Julia Angwin, a senior reporter at ProPublica, writes in the New York Times about how it takes a lot of money and time to avoid hackers and data miners. “In our...

Reflecting on anthropology and design
From Putting People First

Reflecting on anthropology and design

A few weeks back I wrote that Rachel Carmen Ceasar (@rceasara) is running a short series on Savage Minds that features interviews with design researchers, ethnographic...

[Book] The Moment of Clarity
From Putting People First

[Book] The Moment of Clarity

The Moment of Clarity: Using the Human Sciences to Solve Your Toughest Business Problems by Christian Madsbjerg, Mikkel Rasmussen Harvard Business Review Press...

[Book] The City as Interface
From Putting People First

[Book] The City as Interface

The City as Interface How New Media Are Changing the City By Martijn de Waal nai010 Publishers 2014, 208 pages Digital and mobile media are changing the way urban...

What the tech business hasn’t yet grasped about human nature
From Putting People First

What the tech business hasn’t yet grasped about human nature

Genevieve Bell, Intel’s in-house anthropologist, sees constants in our behavior that could mean big bucks for businesses that find a way to capitalize on them....

Will your clothing spy on you?
From Putting People First

Will your clothing spy on you?

In his lecture “The Ethicist’s and the Lawyer’s New Clothes: The Law and Ethics of Smart Clothes,” I. Glenn Cohen, Professor of Law at the Harvard Law School, warns...

Videos of Day 3 of Interaction14 conference
From Putting People First

Videos of Day 3 of Interaction14 conference

Is there a Language of Interaction Design [Not yet online] Keynote by Gillian Crampton Smith, Designer/Educator, IUAV University of Venice > Full description Bridging...

Videos of Day 2 of Interaction14 conference
From Putting People First

Videos of Day 2 of Interaction14 conference

Body Languages of Interaction Design [38:53] Keynote by Irene Au Design is both art and science, yet while we teach methods and practices for hard design skills...
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