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New XD Magazine to be launched
From Putting People First

New XD Magazine to be launched

XD is a quarterly print magazine, to be launched from Australia in April 2014, which showcases the work of experience design practitioners and researchers from...

[Book] Junkyard Planet
From Putting People First

[Book] Junkyard Planet

Junkyard Planet: Travels in the Billion-Dollar Trash Trade by Adam Minter Bloomsbury Publishing 2013, 304 pages [Amazon link - video] Abstract When you drop your...

Why the resurgence of user-centred design matters for marketers
From Putting People First

Why the resurgence of user-centred design matters for marketers

Marc Landsberg, CEO of socialdeviant, believes that marketing departments will increasingly invest in social platforms that are committed to users’ needs and interests...

[Book] Practical Ethnography
From Putting People First

[Book] Practical Ethnography

Practical Ethnography: A Guide to Doing Ethnography in the Private Sector By Sam Ladner Left Coast Press April 2014, 200 pages [Publisher link - Amazon link] >...

Interview with Leisa Reichelt, Head of User Research at UK Government Digital Services
From Putting People First

Interview with Leisa Reichelt, Head of User Research at UK Government Digital Services

Tricia Wang (see also previous post) just published her interview with Leisa Reichelt, Head of User Research at UK Government Digital Services. Tricia introduced...

Tricia Wang: The Conceit of Oracles (talk notes)
From Putting People First

Tricia Wang: The Conceit of Oracles (talk notes)

Sociologist and ethnographer Tricia Wang has posted the notes of “The Conceit of Oracles: How we ended up in a world in which quantitative data is more valued than...

[Book] Smart Cities: Big Data, Civic Hackers and the Quest for a New Utopia
From Putting People First

[Book] Smart Cities: Big Data, Civic Hackers and the Quest for a New Utopia

Smart Cities: Big Data, Civic Hackers and the Quest for a New Utopia by Anthony M. Townsend W. W. Norton & Company October 2013. 400 pages [Amazon link] Abstract...

Why wearable tech is unwearable
From Putting People First

Why wearable tech is unwearable

Belindar Parmar, CEO of Lady Geek and founder of Little Miss Geek thinks that current wearable devices are “emblematic of a lack of empathy that pervades the technology...

[Paper] Designing customer-centric branchless banking offerings
From Putting People First

[Paper] Designing customer-centric branchless banking offerings

Designing Customer-Centric Branchless Banking Offerings Claudia McKay, Yanina Seltzer The Consultative Group to Assist the Poor (CGAP) 20 December 2013 pdf, iBook...

[Book] Design Transitions
From Putting People First

[Book] Design Transitions

Design Transitions – Inspiring Stories. Global Viewpoints. How design is changing. By Joyce Yee, Emma Jefferies and Lauren Tan BIS Publishers [Book site - Amazon...

The new design: social innovation inspiring business innovation
From Putting People First

The new design: social innovation inspiring business innovation

Cheryl Heller of CommonWise argues that there’s a new design emerging that works from inside a community and at a systems level, impacting human relationships instead...

Design’s next big frontier? Shaping behavior in real time
From Putting People First

Design’s next big frontier? Shaping behavior in real time

Small devices with embedded intelligence can do more than just measure; they’re showing their potential to change the way we act, writes Sean Madden in Fast Company...

Solving the right problem and finding your own solution: an interview with Don Norman
From Putting People First

Solving the right problem and finding your own solution: an interview with Don Norman

At the LAUX Meetup Group, Media Contour’s Luke Swenson was able to track down Don Norman, author of The Design of Everyday Things: Revised and Expanded Edition...

[Book] The Rational Animal: How Evolution Made Us Smarter Than We Think
From Putting People First

[Book] The Rational Animal: How Evolution Made Us Smarter Than We Think

The Rational Animal: How Evolution Made Us Smarter Than We Think by Douglas T. Kenrick and Vladas Griskevicius Basic Books September 2013 [Amazon link] Abstract...

[Essay] Empathy on the edge
From Putting People First

[Essay] Empathy on the edge

Empathy on the Edge Scaling and sustaining a human-centered approach in the evolving practice of design Katja Battarbee, Jane Fulton Suri, and Suzanne Gibbs Howard...

The UX of commercial drones
From Putting People First

The UX of commercial drones

In order for commercial drones like Amazon’s or Australian startup Flirtey’s to become a reality, the drone (or any future-world technology, really) can’t merely...

150,000 job listings in the user experience field in the USA alone
From Putting People First

150,000 job listings in the user experience field in the USA alone

Hiring managers know that design plays, and will continue to play, a critical role in the success of their companies because: What has been seen cannot be unseen...

[Book] War, Peace, and Human Nature
From Putting People First

[Book] War, Peace, and Human Nature

War, Peace, and Human Nature: The Convergence of Evolutionary and Cultural Views Douglas P. Fry Oxford University Press April 2013 [Amazon link] Abstract Have humans...

Discover the world’s best mobile UX
From Putting People First

Discover the world’s best mobile UX

To help you build better mobile experiences, UX Archive finds and presents mobile’s most interesting user flows so you can “compare them, build your point of view...

Using ethnography to build internet freedom tools for real people
From Putting People First

Using ethnography to build internet freedom tools for real people

In our new dystopian world of pervasive surveillance, most people are at a loss what to do. The tools that allows us to maintain a semblance of privacy are really...
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