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A Manifesto for Smart Citizens
From Putting People First

A Manifesto for Smart Citizens

We, citizens of all cities, take the fate of the places we live in into our own hands. We care about the familiar buildings and the parks, the shops, the schools...

Book: Design Anthropology
From Putting People First

Book: Design Anthropology

Design Anthropology: Theory and Practice Editor(s): Wendy Gunn, Ton Otto, Rachel Charlotte Smith Bloomsbury Academic, 2013 304 pages Design is a key site of cultural...

The Internet of Things and the mythical smart fridge
From Putting People First

The Internet of Things and the mythical smart fridge

In this article for UX Magazine, Avi Itzkovitch explores the opportunities the Internet of Things presents to designers. Because the smart fridge is the cliché...

Who Commits Virtual Identity Suicide?
From Putting People First

Who Commits Virtual Identity Suicide?

Who Commits Virtual Identity Suicide? Differences in Privacy Concerns, Internet Addiction, and Personality Between Facebook Users and Quitters Stefan Stieger, Christoph...

Experientia and Intel present at EPIC 2013 in London
From Putting People First

Experientia and Intel present at EPIC 2013 in London

EPIC 2013, the conference on “ethnographic praxis in industry”, kicked off in London today, with experts from around the world gathering for the three-day conference...

Experientia workshop on strategic UX design for Taiwanese businesses
From Putting People First

Experientia workshop on strategic UX design for Taiwanese businesses

Taiwan meets Italy this week, in a series of workshops and company visits hosted by Experientia for Taiwanese business people. The 15 chief customer experience...

What are users up to when they have an experience?
From Putting People First

What are users up to when they have an experience?

Understanding the experience of using an object depends on understanding the context of use, argues Jeff Doemland in UX Magazine. However, “The prevailing understanding...

The consumer has spoken but is anyone listening?
From Putting People First

The consumer has spoken but is anyone listening?

One would expect that listening to your customers’ needs and wants is a basic prerequisite for any business active in a competitive industry. It also is understandable...

Design, innovation and government
From Putting People First

Design, innovation and government

Last week Joeri van den Steenhoven, attended the How Public Design? conference in Copenhagen, Denmark, which was organized by MindLab, the Danish design lab that...

Four new papers by anthropologist Brigitte Jordan
From Putting People First

Four new papers by anthropologist Brigitte Jordan

Brigitte Jordan, the legendary corporate anthropologist, once described as one of the “godmothers” of design ethnography, has posted four new papers on her website...

Experience design is now part of business logic
From Putting People First

Experience design is now part of business logic

Om Malik of GigaOm argues that the cambrian explosion of mobile apps and cloud-based services as well as the exponential growth of data has led him to a very simple...

Selected videos from “The Conference” in Sweden
From Putting People First

Selected videos from “The Conference” in Sweden

Media Evolution The Conference is an international conference organized annually in Malmö, Sweden. The event focuses on factors that are affecting our society,...

Thoughts on clever cities
From Putting People First

Thoughts on clever cities

The multiplexed metropolis Enthusiasts think that data services can change cities in this century as much as electricity did in the last one. The Economist – in...

Rebecca Solnit on the downside of social and mobile technology
From Putting People First

Rebecca Solnit on the downside of social and mobile technology

Rebecca Solnit writes – in an excellent piece – that she feels as though she is in a bad science fiction movie where everyone takes orders from tiny boxes that...

Pew: 86% of USA adults make efforts to hide digital footprints online
From Putting People First

Pew: 86% of USA adults make efforts to hide digital footprints online

Pew Research Center found that 86 percent of surveyed adult Internet users in the U.S. have made efforts to obscure their “digital footprints” — which could include...

Experientia designs mobile site for UN affiliate to promote mobile learning
From Putting People First

Experientia designs mobile site for UN affiliate to promote mobile learning

This week, the ITC-ILO, a United Nations affiliate, officially launched an Experientia-designed mobile site to promote mobile learning tools within the organisation...

Book: Putting Citizens First
From Putting People First

Book: Putting Citizens First

Putting Citizens First Engagement in Policy and Service Delivery for the 21st Century Evert A. Lindquist, Sam Vincent and John Wanna Australian National University...

Book: Interactive Visualization
From Putting People First

Book: Interactive Visualization

Interactive Visualization: Insight through Inquiry By Bill Ferster The MIT Press, 2012 ISBN-10: 0262018152, ISBN-13: 978-0262018159 (Amazon link) Abstract Interactive...

Ericsson Report: Identifying the needs of tomorrow’s video consumers
From Putting People First

Ericsson Report: Identifying the needs of tomorrow’s video consumers

The Ericsson ConsumerLab TV & Media 2013 report (presentation) looks at how the explosion of connected mobile devices in the home has opened a whole new world of...

BBC R&D launched the UX Research Partnership
From Putting People First

BBC R&D launched the UX Research Partnership

Some weeks ago the BBC announced the BBC User Experience Research Partnership, a long-term collaboration project between BBC Research and Development (BBC R&D)...
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