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Internet psychologists study how the Web affects us
From Putting People First

Internet psychologists study how the Web affects us

​In a pretty short period of time, the internet has changed how we take care of our basic needs, stand up for ourselves, and talk to each other. But psychologists...

The last-mile problem: How data science and behavioral science can work together
From Putting People First

The last-mile problem: How data science and behavioral science can work together

Analytics is typically discussed in terms of computer technology, machine learning algorithms, and big data. Behavioral nudges, on the other hand, concern human...

The anthropology of the Quantified Self
From Putting People First

The anthropology of the Quantified Self

increasing penetration of data into the domain of the “personal” and to the management and care of the self suggest that something is afoot in how the self is understood...

The startup “that helps companies fix their user experience problems”
From Putting People First

The startup “that helps companies fix their user experience problems”

Davey Alba explains in Wired how UserTesting runs an online panel of over 1 million testers—volunteers mostly—who can test products and other company materials...

The rise of the Chief Behavioral Officer
From Putting People First

The rise of the Chief Behavioral Officer

After the Chief Experience Officer, the new trendy job title from corporate America is the Chief Behavioral Officer: “Dan Egan of the automated investing service...

Privacy and human behavior in the age of information
From Putting People First

Privacy and human behavior in the age of information

Privacy and human behavior in the age of information Alessandro Acquisti, Laura Brandimarte and George Loewenstein (of Carnegie Mellon University) Science 30 January...

Big Data and Small: Collaborations between ethnographers and data scientists
From Putting People First

Big Data and Small: Collaborations between ethnographers and data scientists

In the past three years, Heather Ford — an ethnographer and now a PhD student — has worked on ad hoc collaborative projects around Wikipedia sources with two data...

New Wikipedia page on “Design for behaviour change”
From Putting People First

New Wikipedia page on “Design for behaviour change”

The new Wikipedia page on “Design for behaviour change” starts as follows: “Design for behaviour change is a sub-category of design, which is concerned with how...

[Book] Beyond Design Ethnography
From Putting People First

[Book] Beyond Design Ethnography

Beyond Design Ethnography: How Designers Practice Ethnographic Research Edited by Prof. Nicolas Nova along with Lysianne Léchot-Hirt of HEAD–Genève (CH), and Fabienne...

Designing a user experience for wearable devices
From Putting People First

Designing a user experience for wearable devices

Gradinar Razvan discusses some of the questions that UX designers will need to consider when designing for wearables. In particular, he presents the key things...

Ethnographic research of Davos delegates leads to some striking results
From Putting People First

Ethnographic research of Davos delegates leads to some striking results

Every January, hundreds of politicians, CEOs, scientific experts, and celebrities gather for their annual meeting in the exclusive Swiss ski resort of Davos to...

Pfizer uses ethnography and medical anthropology in drug development process
From Putting People First

Pfizer uses ethnography and medical anthropology in drug development process

In 2013 Pfizer leadership realized that to better enable patient engagement throughout the entirety of the drug discovery, development, and delivery process, the...

Microsoft survey in 12 countries highlights people’s concerns about privacy
From Putting People First

Microsoft survey in 12 countries highlights people’s concerns about privacy

Microsoft’s second annual survey (pdf) of Internet users around the world has many obvious insights on the benefits of technology for how people shop, work, learn...

Time for Big Anthropology
From Putting People First

Time for Big Anthropology

Numbers don’t tell us everything we need to know [in health care], writes strategic consultant Dan Beckham. We must also consider human culture: “That’s often the...

The agency is dead. Long live the agency.
From Putting People First

The agency is dead. Long live the agency.

The traditional agency model is physically more than alive on a small scale, but mentally has been stagnating, writes Tobias van Schneider, Product Design Lead...

In the age of the Internet of Things, all products are software products
From Putting People First

In the age of the Internet of Things, all products are software products

Esko Kilpi, the principal of Esko Kilpi Ltd, a leading research and consultancy firm focusing on the art of interaction, science of social complexity and the design...

Behavioural Economics and Health: Nudging Toward a Culture of Wellness
From Putting People First

Behavioural Economics and Health: Nudging Toward a Culture of Wellness

Behavioural Economics and Health: Nudging Toward a Culture of Wellness Report by David Verbeeten The Conference Board of Canada, 52 pages, January 15, 2015 This...

[Book] Inventing the Muslim Cool
From Putting People First

[Book] Inventing the Muslim Cool

At Experientia we believe in the importance of understanding cultural differences, no matter how wide they might be. There is not much qualitative research, it...

Texting is family glue for the 21st century
From Putting People First

Texting is family glue for the 21st century

Recent research from the University of Kansas looks at the way technological advancements influence interpersonal communication, with a focus on familial relationships...

Case study: Service innovation in the public sector
From Putting People First

Case study: Service innovation in the public sector

Case study: Service innovation in the public sector Service Design Network site This case study is based on a series of public sector projects commissioned by the...
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